I can’t enable Woocommerce

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- April 16, 2021 at 8:06 PM #738480
  
  Martina Polimeni
  Participant
  
  Hi, I’ve just bought Woocommers add-on for Learnpress and if I try to enable Woocommerce I see this message. I’ve already disabled Paypal payment from the generale Learnpress settings, but nothing. Can you help me?
  
  Transaction can be done by WooCommerce account if other payment gateways are not available
- April 18, 2021 at 11:39 AM #738695
  
  Julia
  Keymaster
  
  Hi Martina Polimeni,
  
  Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.
  
  And please backup your website before we do anything on your website.
  
  ———–
  
  Yours Sincerely,
  
  Phuong Ngoc
- April 19, 2021 at 9:36 PM #739112
  
  Martina Polimeni
  Participant
  
  Ok. I can’t do the backup.. It’s the first time for me, can you tell how can I do it?
- April 20, 2021 at 2:22 PM #739337
  
  Julia
  Keymaster
  
  Hi Martina Polimeni,
  
  Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.
  
  And please backup your website before we do anything on your website.
  
  ———–
  
  Yours Sincerely,
  
  Phuong Ngoc
- April 22, 2021 at 11:51 PM #740116
  
  Martina Polimeni
  Participant
  
  PLEASE READ MY MESSAGE BEFORE COPY AND PASTE YOUR PREVIOUS ANSWER. THANK YOU
  
  Ok. I can’t do the backup.. It’s the first time for me, can you tell how can I do it?
- April 23, 2021 at 5:01 PM #740380
  
  Julia
  Keymaster
  
  Dear Martina Polimeni,
  
  If you cannot access the information you provide, you can refer to the article https://thimpress.com/learnpress-payment-settings-all-in-one-tutorial/
  
  Best regards,
  
  Phuong Ngoc
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