Registration Issue
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AuthorPosts
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April 21, 2021 at 9:57 PM #739687amalesytckiParticipant
Hello!
I’ve had LearnPress installed on my website for a couple months, but haven’t had any sales. I thought it was because we weren’t advertising them enough, but actually I think there’s an error where people can’t check out. When I try to check out, the only option is to login as a returning customer, there’s no options for new customers.
I found a way to add a guest check out, but I would love to have a registration page on the page. Any help?
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April 22, 2021 at 8:59 AM #739779JuliaKeymaster
Hi amalesytcki,
Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.
And please backup your website before we do anything on your website.
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Yours Sincerely,
Phuong Ngoc
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April 22, 2021 at 9:47 PM #740083amalesytckiParticipant
thank you!
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April 23, 2021 at 2:30 PM #740304JuliaKeymaster
Dear amalesytcki,
Sorry, we were unable to access the information you provided, please double check.
Best regards,
Phuong Ngoc
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April 23, 2021 at 9:51 PM #740476amalesytckiParticipant
Does this work?
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April 24, 2021 at 2:39 PM #740652JuliaKeymaster
Dear amalesytcki,
Sorry, I checked that your site is working properly. you can check again. Or you can refer to the article https://thimpress.com/learnpress-payment-settings-all-in-one-tutorial/
Best regards,
Phuong Ngoc
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