ALL OF MY CURRENT ISSUES IN ONE TICKET
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November 10, 2020 at 8:48 PM #625542michaeldwallenderParticipant
Hello, I realize that this thread is getting extremely long and difficult to track due to all of the issues that I am experiencing so I have summarized all of them into this one ticket so we can have one conversation:
The current site that I am running is just a dev environemnt for testing. Once I have completed my testing and resolution of these issues I will be doing a fresh install where I will need to go back and make all of these adjustments again. I do not want to have your team have to go and re-do all of this but rather make the fixes as a part of the core installation package. This way I can take the fixes with me for the future without the headache.
Open Ticket Issues
1) Homepage: Register Now Section
Issue: When editing the HTML text of “Create your free account now and get immediate access to 100s of online courses” the text disappears from the section and does not display:
Screenshot: https://www.dropbox.com/s/lx3yhbq7d0bdq81/3.PNG?dl=0Update: You responded that I needed to edit the HTML text within Elementor, however when doing this I still get the same error. The site documentation provided in 10.1 does not address this issue.
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..2) Sub-page Headers: Blog, Courses, others
Issue: When changing the page title from the admin panel, the header of the page does not update with the right title or root path. Some pages can be edited while others such as courses, blog are locked and cannot be changed manually as the others.
Screenshot: https://www.dropbox.com/s/k6r0nklr5kqpruh/9.PNG?dl=0Update: You advised me to make these changes in Locotranslate, but did not provide further details about how to make this change. I am unable to solve how to make this edit can you please provide detailed instructions?
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..3) User Profile BIO Section
Issue: Formatting issues with BIO information that overlaps with other components on the page.
Screenshot: https://www.dropbox.com/s/bj97h8ra4kwf1x2/12.PNG?dl=0Update: You replied that this issue was resolved, however the problem still persists and the section is still broken.
This question went unanswered…
Scenario 4: From the admin dashboard -> User Roles -> View User, it takes you to a completely different set of profile pages and views. Are these public and incorporated into the user profile that is public for end-users to see? What are these pages related to? (https://resources.concinnity.us/members/resources_aclg17/)Screenshot 1: https://www.dropbox.com/s/fl4u4qft2kcqhqz/15.PNG?dl=0
Screenshot 2: https://www.dropbox.com/s/kfo8kh88aw7l808/14.PNG?dl=0..
..4) User Profile Public Profile
Issue: Users private course quiz details are being made public but should be hidden as private
Screenshot: https://www.dropbox.com/s/2d8zaxoxe72c3p5/18.JPG?dl=0Update: This is a new issue that I discovered today and you have not yet had a chance to review.
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Resolved:
but Needs To Be Updated in Theme Install Package so that I don’t have to keep coming back to you to make the fixes for the next time I reinstall the package.5) Blog Search Results
Issue: When searching for UX the right-hand column is broken and overlaps to the left side of the page
Screenshot: https://www.dropbox.com/s/1kwc9avy2enxahw/20.JPG?dl=06) User Public Profile From Homepage Link Broken
Issue: When clicking on an instructor profile link on the homepage you get an error page “User does not public their profile”
Screenshot: https://www.dropbox.com/s/hpzyuev52x7e720/13.PNG?dl=0 -
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