Are updates free if I’ve purchase the licence few years ago?
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AuthorPosts
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October 13, 2020 at 9:40 PM #616232
GGITA
ParticipantHi we have purchase the license in 2018 with also a custom feature (payed as well) now we noticed that there is a new update, we can install the update free or we have to pay for it?
Thank you so much -
October 14, 2020 at 11:20 AM #616450
Star Lord
ParticipantDear GGITA,
Sorry, but could you please tell us which custom feature we have done for you?
Could you please compress your plugin (which we have modified it) and send it to us (Mediafile link or you can send an mail to [email protected]) then we can check if it works after you update our plugin?Best regards,
Star Lord
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October 14, 2020 at 7:03 PM #616601
GGITA
ParticipantThis reply has been marked as private. -
October 16, 2020 at 3:44 PM #617186
Star Lord
ParticipantDear GGITA,
So, what was your customized request? You can send us all our plugins on your website.
Best regards,
Star Lord
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October 16, 2020 at 5:04 PM #617229
GGITA
ParticipantThis reply has been marked as private. -
October 19, 2020 at 3:39 PM #617932
Star Lord
ParticipantDear GGITA,
Please go to your Dashboard => Plugins => Installed Plugins, then you can see the author of the plugin, you can see in this picture: https://prnt.sc/v25jwg
Send us all our plugins on your website.
Best regards,
Star Lord
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November 19, 2020 at 7:29 PM #628941
GGITA
ParticipantHi sorry for the delay but I was busy, unfortunaly my customer already upgrade your WP hotel booking, I still have your custom min night plugin, the problem is that I tried to set a period with min 4 nights and seems not working, I can book a room in that period for just one night.
(i would send you a screenshot but I can upload an image here, how can I do that?)
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November 23, 2020 at 10:47 AM #629872
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November 26, 2020 at 12:32 AM #630954
GGITA
ParticipantOK here you can see the screen shots
Even if I have min night rule from 26 dec to 3 gen 2020 with min night setted to 5:
screen shot 1I can choose for check out date the 27 dec, and if I continue I can purhase it without any problems:
screen shot 2In this case if the customer choose to get in the hotel the 26th december he can choose for departure day the 31th december or later ( 5 nights and the next day he will leave the room)
If he choose the 1st january he can leave the hotel the 4th january bc even if is setted to 5 min nights the 3th january the period for the rule ends.Please we need it because without this we can’t pubblish the website because in this way we’ll can have troubles with customers.
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November 26, 2020 at 10:22 AM #631049
Star Lord
ParticipantDear GGITA,
I visited your website and see that you are setting 1 for “Minimum booking nights”, you can see in this picture https://prnt.sc/vq8mfs
When I set 5, the function works well, you can watch this video: https://www.loom.com/share/4729fac8744e47299307c9e1f182a6d2Best regards,
Star Lord
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November 28, 2020 at 11:56 PM #631965
GGITA
ParticipantThis reply has been marked as private. -
November 30, 2020 at 2:11 PM #632274
Star Lord
ParticipantDear GGITA,
I have discussed this with our developers and we will change the function of our plugin on your website as soon as possible. Please give us more time.
Best regards,
Star Lord
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November 30, 2020 at 2:30 PM #632309
Star Lord
ParticipantDear GGITA,
We found that the file in this direction:
wp-content\plugins\wp-hotel-booking-min-night\assets\js\site.js
is minified, do you keep the original version of this file.
Our developer who customized that plugin for you has quit.Best regards,
Star Lord
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December 1, 2020 at 6:01 PM #632811
GGITA
ParticipantFortunally I did a backup the 18th november, I found that file, so what need to do for fix the problem? Just copy the min file inside the same directory on my ftp?
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December 2, 2020 at 10:09 AM #633092
Star Lord
ParticipantDear GGITA,
Please send us that file. We will check that file before giving you any advice.
Best regards,
Star Lord
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December 3, 2020 at 1:06 AM #633356
GGITA
ParticipantThis reply has been marked as private. -
December 3, 2020 at 11:55 AM #633508
Star Lord
ParticipantDear GGITA,
We received your folder and we will notify you once we find the solution for your issue.
Best regards,
Star Lord
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December 3, 2020 at 7:30 PM #633791
GGITA
ParticipantThis reply has been marked as private. -
December 9, 2020 at 8:26 PM #636617
GGITA
ParticipantDo you have any news?
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December 11, 2020 at 6:25 PM #637665
GGITA
ParticipantThis reply has been marked as private. -
December 14, 2020 at 11:10 AM #638201
Star Lord
ParticipantDear GGITA,
Our developers are still working on this issue. Please give us more time. We will fix this issue this week.
Best regards,
Star Lord
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December 16, 2020 at 8:43 AM #639056
Star Lord
ParticipantDear GGITA,
We have fixed it on your website. You can check again.
We have fixed it in the plugin WP Hotel Booking. You can download it (if you got this issue again in the future) here: https://www.mediafire.com/file/hkoglr9lkh7naxp/wp-hotel-booking-fix-minimum-night.zip/fileBest regards,
Star Lord
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December 24, 2020 at 11:59 PM #642189
GGITA
ParticipantThis reply has been marked as private. -
December 25, 2020 at 9:45 AM #642233
Star Lord
ParticipantDear GGITA,
Sorry, my mistake. I thought you told me about the Searching Room bar on the homepage.
We are checking this issue. Please give us more time.Best regards,
Star Lord
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January 3, 2021 at 5:06 PM #644280
GGITA
ParticipantThis reply has been marked as private. -
January 4, 2021 at 1:36 PM #644493
Star Lord
ParticipantDear GGITA,
Our developers are still working on this issue.
Has this plugin ever worked on your website?Best regards,
Star Lord
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January 14, 2021 at 5:54 PM #648303
GGITA
ParticipantYes it worked but still had some problems so never worked 100%… but already payed
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January 18, 2021 at 8:46 AM #649378
Star Lord
ParticipantDear GGITA,
We are working on this plugin and will notify you once we have fixed it. Please wait.
Best regards,
Star Lord
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January 20, 2021 at 5:46 PM #650531
Star Lord
ParticipantDear GGITA,
Sorry for keeping you waiting
We have fixed it on your website. Please check again.Best regards,
Star Lord
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January 27, 2021 at 6:42 PM #653754
GGITA
ParticipantThis reply has been marked as private. -
February 1, 2021 at 9:48 AM #655722
Star Lord
ParticipantDear GGITA,
We are working on your website now.
Best regards,
Star Lord
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February 18, 2021 at 1:30 AM #702637
GGITA
ParticipantThis reply has been marked as private. -
February 18, 2021 at 2:48 PM #704501
Star Lord
ParticipantDear GGITA,
We have fixed the issue on your website. Please check again.
I have tested with rules “Weekend” and “Test” on your website and it worked perfectly, you can watch this video: https://www.loom.com/share/5e68d3b967324360b26c5dd449ae3db5Best regards,
Star Lord
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February 23, 2021 at 7:52 PM #706580
GGITA
ParticipantThis reply has been marked as private. -
February 25, 2021 at 1:44 PM #717154
Star Lord
ParticipantDear GGITA,
1. The widget search room on the homepage and in the room sidebar is to search for all rooms. It will not be affected by the min night rules.
2. I don’t understand. You set from 1-10th and you select 9? It is in the settled period.
If you want it ends earlier, please select another end date in your min night rule.Best regards,
Star Lord
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February 25, 2021 at 3:45 PM #717219
GGITA
ParticipantThis reply has been marked as private. -
February 25, 2021 at 5:39 PM #717296
Star Lord
ParticipantDear GGITA,
I understand your mind. However, based on what we have told you before we started this task
This is the feature we will implement in your site:
– Add restriction (minimum booking night) for the room in a separate section (maybe after “block special date” section)
+ Add multiple restriction for the room: organized in tabs or in a list, you can add new restriction or delete old, you can name for each restriction, you can set different minimum booking night in each restriction.
+ Choose the period using calendar and display it after choosing to see it easy
+ There are the options to select all rooms, all room types or select some rooms (when choose all rooms or a room type, automatically update if a new room is added)
Is it right?
and what you told me at the beginning of this topic:
Even if I have min night rule from 26 dec to 3 gen 2020 with min night setted to 5:
screen shot 1I can choose for check out date the 27 dec, and if I continue I can purhase it without any problems:
screen shot 2In this case if the customer choose to get in the hotel the 26th december he can choose for departure day the 31th december or later ( 5 nights and the next day he will leave the room)
If he choose the 1st january he can leave the hotel the 4th january bc even if is setted to 5 min nights the 3th january the period for the rule ends.You didn’t mention this
So if (arrival date – end min night rule period date) is minor of (min nights) = booking period can be minor of min nights rule
So we will not edit this function with your new requirement. Or you can contact the Custom Work service to request this.
The search bar on the homepage and in the sidebar are just to search rooms, when visitors want to book a room, they need to use the button to check availability on the single room. And you didn’t mention this too so that we will not edit this too.
Best regards,
Star Lord
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February 26, 2021 at 12:44 AM #717371
GGITA
ParticipantThis reply has been marked as private. -
February 26, 2021 at 2:25 PM #717556
Star Lord
ParticipantDear GGITA,
I will discuss with our developers about your request.
If our developers agree with this request, we will change it on your website in the next week. I will notify you before we do anything on your website.And I want to clarify that we have sent you this plugin a year ago. You told us you would check but didn’t give any feedback at that time.
Best regards,
Star Lord
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February 26, 2021 at 4:25 PM #717703
GGITA
ParticipantThis reply has been marked as private. -
March 12, 2021 at 5:08 PM #725437
GGITA
ParticipantHi do you have any news?
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March 12, 2021 at 5:19 PM #725446
Star Lord
ParticipantDear GGITA,
Thank you for waiting for us. We are in rush time with another project.
Our developers will do as your request in the next week (from 14-21 March 2021).
Please describe your request as clearly as possible. So we just need to do this one more time.Best regards,
Star Lord
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March 29, 2021 at 4:07 PM #732173
GGITA
ParticipantHi guys still no news?
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March 30, 2021 at 10:38 AM #732523
Star Lord
ParticipantDear GGITA,
Please try this version of the plugin Hotel Booking Min Night. You should backup your website before installing this plugin.
You can download it here: https://www.mediafire.com/file/3v8078t6quz56rp/wp-hotel-booking-min-night+final.zip/fileBest regards,
Star Lord
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April 6, 2021 at 5:23 PM #735277
GGITA
ParticipantHi guys, sorry for the dealy but I noticed only today that you answered me the 30 march, the email was inside spam folder…
I installed the plugin you sent to me, and now the min night rules works on all booking widgets, and also the other problem is fixed, thnx alot, but now there is a bug that wasn’t before, if I go inside the min night interface from the dashboard I can’t add new rule, when I click on Add new I got the last rule inserted and I can just modify this one, I cant add new one. You can try it by your self.
Before I installed the new plugin this was working good, I think is just a bug or an error from this last one.
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