Auto Enroll & Emails Not Working
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March 31, 2020 at 11:52 AM #539133carolineelleParticipant
Hello,
I have installed Learnpress as well as the Stripe Payment add-on and have made sure I have the most current versions of the apps.
I had enabled auto enroll.
I have enabled all the emails to be sent out to admin and users when a purchase is made.
I have enabled the ability to log in to an account or checkout as a guest when going through checkout.
I did a test order as a guest and the order completed successfully as did the payment. After the payment was processed I was taken to a thank you page saying order was complete and had the details of the order. I clicked the link to the course that was purchased and it took me back to the original course purchase page.
When I try to view the lessons, it says that the content is protected and I need to log in and enroll. I can’t log in because I don’t have a username or password to log in.
The admin receives an email notifying that an order has been completed but the user doesn’t receive any emails at all, although all emails are enabled to notify of an order as well as to notify of enroll details.
Why is it not auto enrolling the students as I’ve selected and why are the emails not being sent out as have been set up in my account.
I have searched the forums and can’t find any answers to this.
Much appreciated.
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March 31, 2020 at 6:25 PM #539236carolineelleParticipant
All good – I have it working now but couldn’t see how to delete or close this topic. Thanks.
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