Home Forums Plugins WooCommerce Sales Countdown Bar sale for product variations – Not working

Bar sale for product variations – Not working

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  • #148624

    Matt Bates
    Participant

      Hi there,

      The bar sale that shows how many products on sale and how many sold is not working correctly on variable products for me.

      When saving a variation the value is not saved, or sometimes saved on a different variation (!?). The front end displays either ‘0/0 sold’ (If Bar sale for product variations is set to ‘Private’) or all show as sold.

      It does however work correctly on ‘simple’ products with no variations.

      Please help!

      M

      #148635

      Matt Bates
      Participant

        Running version 2.1 of your plugin, and Woocommerce 2.6.14

        #148639

        Matt Bates
        Participant
          This reply has been marked as private.
          #148641

          Matt Bates
          Participant
            This reply has been marked as private.
            #148926

            Thoa Kim
            Moderator

            Dear Matt Bates,

            Please reinstall verson 2.2 and let me know the result.

            Yours Sincerely,

            Thoa Kim

            ———-

            ThimPress Support Team

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            #149010

            Matt Bates
            Participant

              Hi,

              Thanks for the reply, the same problems still exist with this new version.

              To give an example, please use the website credentials I supplied to look at this product:
              http://rainydays.staging.wpengine.com/wp-admin/post.php?post=140774&action=edit

              If you change the ‘Total product discount’ and ‘Total sold quantity’ for variation ‘8’ it applies it to variation ’14’ and causes the errors described when viewing the product on the front end.

              #149016

              Matt Bates
              Participant

                Further to this I have since tried disabling all plugins except Woocommerce and the Countdown plugin and have swapped themes also (I’m using Storefront).

                The problems still exist.

                #149561

                Matt Bates
                Participant

                  Hello?

                  #149972

                  Thoa Kim
                  Moderator

                  Dear Matt Bates,

                  Sorry for the delay because of the short holiday. The developer has already fixed the issue. Check it out plz.

                  Yours Sincerely,

                  Thoa Kim

                  ———-

                  ThimPress Support Team

                  #150501

                  Matt Bates
                  Participant

                    Hi there,

                    Thanks for the reply.

                    The issue is now partially fixed since the new version that’s been installed on our dev site.

                    The front end errors whereas the sale bars were not displaying anything has been fixed, although ‘total variations’ (ie: showing the calculated figure for all variations) still does not work.

                    The issue whereas saving ‘Total product discount’ and ‘Total sold quantity’ on a variation saves on a different variation is also not fixed.

                    #151269

                    Thoa Kim
                    Moderator

                    Dear Matt Bates,

                    Sorry for the delay. The senior developer is checking on your site right now.

                    Yours Sincerely,

                    Thoa Kim

                    ———-

                    ThimPress Support Team

                    #151295

                    Matt Bates
                    Participant

                      Thanks for the update

                      #151417

                      Matt Bates
                      Participant

                        We’re also having another problem with this plugin.

                        On some occasions with on-sale products, visiting the /cart/ page causes the price to revert back to the regular price. If the customer visits the /checkout/ page straight away the sale prices stays however.

                        This happens on sale products even if there is no sale schedule set.

                        You can see this issue in effect with this product: http://rainydays.staging.wpengine.com/product/ralph-lauren-girls-navy-dress/. Try adding to cart then check the cart page.

                        Disabling your plugin solves this problem right away.

                        I’m pulling my hair out with this plugin, it’s causing my client no end of issues :(

                        #151603

                        Thoa Kim
                        Moderator

                        Dear Matt Bates,

                        All the problem have fixed. Please check and give me the feedback. We’re really sorry for all the issues you had :(

                        Yours Sincerely,

                        Thoa Kim

                        ———-

                        ThimPress Support Team

                        #151744

                        Matt Bates
                        Participant

                          Hi Thoa Kim,

                          Thanks again for your attention, much appreciated.

                          With the changes made to ur dev site’s plugin I can confirm that the following issues are now fixed:
                          – Issue with cart page sale prices recalculating
                          – Issue with product variations when saving saving ‘Total product discount’ and ‘Total sold quantity’

                          However, the ‘Bar sale for product variations’ is still not counting the ‘total variations’ correctly.

                          Since the last update I’m afraid we have now lost the ability to bulk edit start and end times for a product’s variations from the menu shown in the attached screenshot. It seems that this now only effects the first variation and not all variations.

                          Thanks again for the time spent correcting these issues.

                          Kind regards

                          Matt

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                          #152071

                          Thoa Kim
                          Moderator

                          Dear Matt Bates,

                          Thanks for your feedback and sorry for the problem. We have already fixed this issue in version 2.2.1 and we installed this version for your site. Check it out plz http://rainydays.staging.wpengine.com/product/ralph-lauren-girls-navy-dress/

                          I also send you version 2.2.1.

                          Yours Sincerely,

                          Thoa Kim

                          ———-

                          ThimPress Support Team

                          Attachments:
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