BUG REPORT: Content from Archive Post Widget not showing
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AuthorPosts
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February 25, 2023 at 9:16 PM #887792
romlim
ParticipantHi Thimpress, could you please take a look at this. I encountered a bug. A screenshot can be viewed here: https://ibb.co/Cvvqzkv
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February 27, 2023 at 8:41 AM #887921
Daisy
KeymasterHi romlim,
With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
Note:
- When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
- And please back up your website before we do anything on your website.
Yours Sincerely,
Daisy
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ThimPress Support Team
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March 4, 2023 at 4:39 AM #889405
romlim
ParticipantHello Daisy,
I am on a local server. Here is my frontend: https://ibb.co/GHtjQFn …I am using Laragon, PHP 7.4.19 and WordPress 6.1.1. As you can see, the excerpt do not show both from the backend and frontend of my test site.
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March 6, 2023 at 1:56 PM #889741
Daisy
KeymasterDear romlim,
In local, unfortunately, there is no way to check. Please bring your website online, then we will check the problem for you.
Best regards,
Daisy
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March 7, 2023 at 8:39 AM #889974
romlim
ParticipantHello again daisy,
I am testing the plugin and had encountered this bug. Does the Archive Post Widget work properly on your end? I updated the plugin with the latest release but still having the same issue. I can not provide a url yet as I am still deciding if this plugin will not cause any problem if I develop my site with it.
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March 7, 2023 at 11:12 AM #890038
Daisy
KeymasterDear romlim,
Can you send me a video of the error you’re getting?
Best regards,
Daisy
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March 12, 2023 at 3:38 PM #891360
romlim
ParticipantHello again Daisy,
I am sorry it took me longer to record… I’ve been a quite busy… here is the link for the video: https://www.loom.com/share/2edf2663e7404a9692584fccdb64fc30 …. I hope the Thimpress team could consider fixing this bug.
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March 13, 2023 at 11:12 AM #891500
Daisy
KeymasterDear romlim,
Curiously, our Thim Elementor Kit plugin doesn’t have the Archive Post widget like in your video https://prnt.sc/SmLFeNXN2xh3.
Best regards,
Daisy
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March 13, 2023 at 6:12 PM #891640
romlim
ParticipantDaisy, it does not show on your end (screenshot) because you have to make an Archive Template for the Archive Post Widget to show in Elementor. Please consider fixing the bug for future update. Thanks.
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March 14, 2023 at 9:52 AM #891830
Daisy
KeymasterDear romlim,
Yes, thanks for your notice, we will fix it in the following updates.
Best regards,
Daisy
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