Cannot access courses once purchased

[Vivien Dunne]

Hi there,

We are having a lot of trouble for people to access the course after they have purchased them. We cannot see where they can go and view the course. Can you help at all? We have just successfully added the WooCommerce add-on for LearnPress so all the payments go through the Woo checkout.

How do we show where the paid for courses are for our students?

I also notice 2 out of date templates – could they be the issue? I read that this is nothing to worry about – https://prnt.sc/WJGCN3t8ODSF

Thanks

[Vivien Dunne]

This reply has been marked as private.

[Daisy]

Dear Vivien Dunne,

After purchasing the course, the courses will show up on the user’s profile page, which they can go there to view.

Best regards,

Daisy

 

[Vivien Dunne]

Hi Daisy, thanks for replying.

Is there a link sent to them to access their profile page? Where is that link set in the WordPress backend, and is it a page that has to be designed or is it already created by the plugin?

I expected it to be a menu option on the WooCommerce account dashboard, but we cannot see where that information is!

Thanks.

[Daisy]

Dear Vivien Dunne,

The profile page is a Learnpress page, it won’t show up on the WooCommerce account dashboard.

Best regards,

Daisy

 

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