Cannot Export LearnPress
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November 13, 2019 at 1:25 PM #498042cmm1005Participant
When I try to use the Import/Export plugin for Learnpress, I get the following error message:
Can not create dir [0] Can not create dir [0] Can not create dir [0] Can not create dir [0]
I’ve updated my PHP to 7.3. I’ve tried to Select All and I’ve tried individual courses and error results always the same. Thoughts on how to address this?
Thanks in advance
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November 13, 2019 at 1:37 PM #498044AnonymousInactive
Dear cmm1005,
Please help me check this folder: /wp-content/uploads/learnpress
Because by now, you don’t have permission to write so that’s why this issue came.
Best regards,
Huyen Anh
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November 13, 2019 at 1:48 PM #498052cmm1005Participant
Thanks for the quick reply. I checked the directory in the cPanel File Manager and its empty. How, then, do I give myself permission to write? I’ve attached a screenshot of the empty directory if it helps you tell me what to click/where.
Thanks
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November 13, 2019 at 1:50 PM #498054AnonymousInactive
Dear cmm1005,
Please change permission for this folder /wp-content/uploads/learnpress then try to check your issue again.
And let me know.
Best regards,
Huyen Anh
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November 13, 2019 at 2:01 PM #498058cmm1005Participant
Changed the permissions from 1511 to 0755. Resolved. Thank you!
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November 13, 2019 at 2:03 PM #498059AnonymousInactive
Dear cmm1005,
I hope you were satisfied with our plugin as well as the level of service we provided. If you are happy with the plugin & our services, please consider to rate 5 stars for our plugin here: https://wordpress.org/support/plugin/learnpress/reviews/?rate=5#new-post
You may need to create an account here: https://login.wordpress.org/
I very appreciate your help.
If you need any assistance about our LMS items, please let me know.
Best regards,
Huyen Anh
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