Can’t access to the support even if I paid
- July 13, 2020 at 11:03 PM #579593
I bought “https://educationwp.thimpress.com” around 100 $ today with my e-mail [email protected] on https://themeforest.net*. I have a problem so I created a count to ask my question on https://thimpress.com.
BUT, I can’t write to the support. It’s written “required verify purchased code”.
Can you help me to fix this so I can write about my “real” problem ?
What is my famous real problem ?
I won’t sale online for now on my website. So I don’t want to use woocommerce from the beginning. The problem is, I can’t install a template from Eduma because of Woocommerce. It says “non supported PHP” version.
I reinstalled the machine and tried to update this version on my VPS. I made PHP -v and it answered me I had 7.0.6-dev WP version. But… in reality I only have 5.6.40-0 deb8u12 WP version. I couldn’t succeed in updating my WP. So I don’t understand what I have to do.
Moreover, as I won’t need woocommerce, is it possible to instal pre-designed templates correctly without it ? In all the cases, how can I fixe my problem with PHP ?
Here is the informations about the bug : https://18.104.22.168/wp-login.php?action=tc-developer-access
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