Home Forums Plugins WooCommerce Sales Countdown Countdown brakes Woocommerce Product page

Countdown brakes Woocommerce Product page

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #128669

    hbusic
    Participant

      Hi,
      I’m using WC 2.6.14 with WP 4.7.2.
      WC Countdown works fine with Single Product but with variations brakes down the Producy page and removes List, Categories, Add to Cart button, variations, ….
      Counter is displayed but nothing else.

      Regards,

      HB

      Attachments:
      You must be logged in to view attached files.
      #128831

      Thoa Kim
      Moderator
      This reply has been marked as private.
      #128845

      hbusic
      Participant

        Info sent
        Thanks,
        HB

        #128928

        hbusic
        Participant

          Plugin when activated brakes my site and returns Server Error 524. When deactivated everythings returns back to normal!

          #129074

          Thoa Kim
          Moderator

          Dear hbusic,

          I actived our plugin but there isn’t any issue http://prnt.sc/e9r8ub

          can you give me the link of product which has the issue?

          Yours Sincerely,

          Thoa Kim

          ———-

          ThimPress Support Team

          #129110

          hbusic
          Participant

            Dear Thoa,
            you didn’t set up any discount for that product (variation). Attached is the picture of that same product when variation discount is set and activated!
            NO side Catregory search, displaced slider with pictures, no add to cart button, no variations displayed, …

            Please, try to setup any discount an you will see for yourself!

            Regards,

            HB

            Attachments:
            You must be logged in to view attached files.
            #129677

            Thoa Kim
            Moderator

            Dear hbusic,

            Sorry, I got it. We’ll update this problem in the next version, expected to release this week.

            Yours Sincerely,

            Thoa Kim

            ———-

            ThimPress Support Team

            #140476

            hbusic
            Participant

              It was more then a month since you realized the problem and promised an update. Since 20 FEB nothing has been done.
              Just to let you know that I’m requesting a refund as the plugin is faulty and brakes my site.
              Regards,

              Hrvoje

              #140893

              Thoa Kim
              Moderator

              Dear hbusic,

              Really sorry for the late response. We tested our plugin on our site but the issue did not appear. The issue only happen on your site. I’m very grateful if you could send us a backup of your site and give use more time to check.

              Yours Sincerely,

              Thoa Kim

              ———-

              ThimPress Support Team

              #140957

              hbusic
              Participant

                Hi,
                Thank You for getting back. I am uploading Home Directory and Database to my Dropbox account and will send you the link as soon as the upload is finished.

                Regards,

                HB

                #141109

                Thoa Kim
                Moderator

                Thank you so much. Loof forward to hearing the news.

                Thoa Kim

                ———-

                ThimPress Support Team

                #141114

                hbusic
                Participant
                  This reply has been marked as private.
                  #141204

                  Thoa Kim
                  Moderator

                  Dear hbusic,

                  Thank you so much for your co-operation. We’ll install your db in our site to check. It’ll take a little time but we’ll try to finish as soon as possible. I’ll reply when there’s any news. Thank you.

                  Yours Sincerely,

                  Thoa Kim

                  ———-

                  ThimPress Support Team

                  #141774

                  Thoa Kim
                  Moderator

                  Dear hbusic,

                  Thanks so much for your waiting. The issue is resolved. We reinstalled version 2.0.6 to fix this issue. Check it out plz.

                  Yours Sincerely,

                  Thoa Kim

                  ———-

                  ThimPress Support Team

                  #141892

                  hbusic
                  Participant

                    Hi Thoa,
                    Thanks for the help.

                    Regards,

                    HB

                    #142808

                    Thoa Kim
                    Moderator

                    Dear hbusic,

                    So I’ll decline your refund request, ok? Thank you so much for your co-operation. I’ll close this topic.

                    Yours Sincerely,

                    Thoa Kim

                    ———-

                    ThimPress Support Team

                  Viewing 16 posts - 1 through 16 (of 16 total)

                  You must be logged in to reply to this topic. You can click here