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Countdown doesn't show

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  • #84690

    Thoa Kim
    Moderator

    In order to show countdown, remember to configure start date and end date for countdown, see attachment. Notes that, if you’ve already configured start date and end date but it does not show, please clear cache.

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    #85741

    MrSonne
    Participant

      Hi Thoa,
      The countdown still doesn’t show, it is very stobborn. I’ve set both start and finish, tried with dates and hours:min:secs, tried clear browser cache, tried F5 cache clearing, etc. NOTHING..
      Please help.
      Thanks,
      Kasper

      #85785

      Hien Phan
      Moderator

      Please give us WordPress site account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/. Our developer will check your site.

      Yours Sincerely,

      Hien Phan

      ———-

      ThimPress Support Team

      #85995

      MrSonne
      Participant

        Hi,
        Thanks for your reply, here’s your login.
        Best,
        Kasper

        #85997

        MrSonne
        Participant
          This reply has been marked as private.
          #86215

          Hien Phan
          Moderator

          Check your site again please, it’s due to you configured wrong format time of product, you can refer this to know more http://www.studywebinars.com/wp-admin/post.php?post=244&action=edit.

          If you need more assistance, feel free to let me know.

          Yours Sincerely,

          Hien Phan

          ———-

          ThimPress Support Team

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