Course page does not seem to be live

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- June 19, 2019 at 4:02 PM #450796
  
  rafadezelanda
  Participant
  
  Hi there,
  
  LearnPress seems great. I have set up a course with it but the course page does not seem to be live.
  It should be on: https://www.rafaelhoekstra.com/courses/sixkeys/
  
  If it is working smoothly, I will buy the Woocommerce add-on.
  But I am concerned that the course cannot be accessed now.
  
  I have attached 2 screenshots that I hope indicate what I have set up.
  Would appreciate your guidance on how to make the course live.
  
  Thank you
  Rafael
- June 19, 2019 at 4:11 PM #450803
  
  Anonymous
  Inactive
  
  Dear rafadezelanda,
  
  I’m so sorry about that.
  
  With this case, we need access to your wp-admin to check more carefully. Can you give me your site access info, using access information?
  
  Look forward to hearing from you.
  
  Best regards,
  
  Huyen Anh
  - June 19, 2019 at 4:42 PM #450819
    
    rafadezelanda
    Participant
    
    Thank you for your fast reply Huyen,
    
    Sending the access info privately now :)
- June 19, 2019 at 4:43 PM #450820
  
  Anonymous
  Inactive
  
  Dear rafadezelanda,
  
  Please help me check again.
  
  I didn’t get any access info.
  
  Best regards,
  
  Huyen Anh
- June 19, 2019 at 4:54 PM #450829
  
  rafadezelanda
  Participant
  
  .
- June 19, 2019 at 5:01 PM #450834
  
  Anonymous
  Inactive
  
  Dear rafadezelanda,
  
  I checked and the reason is due to the theme that you’re using.
  
  Because I tried to activate the theme default and your course page is working normal. http://prntscr.com/o3stix
  
  With this, you should contact with the main author of the theme. Hope they’ll help you solve it.
  
  Best regards,
  
  Huyen Anh
  - June 19, 2019 at 5:04 PM #450835
    
    rafadezelanda
    Participant
    
    Oh,
    
    thank you for checking. I will contact him :)
    
    Is it possible to use a Thimpress theme for just the course, and keep my theme for the rest of my website?
- June 19, 2019 at 5:06 PM #450837
  
  Anonymous
  Inactive
  
  Dear rafadezelanda,
  
  Yes, you can use our theme as Eduma, Course builder, Ivy School,…
  
  You can view here: https://themeforest.net/user/thimpress/portfolio
  
  Thanks!
  
  Best regards,
  
  Huyen Anh
  - June 19, 2019 at 5:11 PM #450842
    
    rafadezelanda
    Participant
    
    ok, thank you.
    
    But to be really sure. Can I keep my current theme. And only use your theme for the course pages?
- June 19, 2019 at 5:24 PM #450853
  
  Anonymous
  Inactive
  
  Dear rafadezelanda,
  
  Oh no.
  
  If you use another theme, you have to use all design, features,… You can’t use two theme in the same time.
  
  Please consider again it.
  
  Best regards,
  
  Huyen Anh
- June 19, 2019 at 10:10 PM #450913
  
  rafadezelanda
  Participant
  
  Thanks Huyen,
  
  Could you please direct me to any documentation on how to ensure/add theme compatibility with LearnPress?
  
  Any guides, tips, or code snippets that may be needed would be helpful to solve this problem.
  
  Thank you,
  Rafael
- June 20, 2019 at 10:42 AM #451064
  
  Anonymous
  Inactive
  
  Dear rafadezelanda,
  
  I’m so sorry.
  
  With this, you should contact with the author theme. They’ll help you solve it.
  
  Best regards,
  
  Huyen Anh
  - June 20, 2019 at 11:19 AM #451085
    
    rafadezelanda
    Participant
    
    Good morning Huyen,
    
    Yes, the author of the theme is willing to help solve it.
    But to do this, some understanding of LearnPress would help.
    
    The theme was built with the WordPress template system, but it seems that the LearnPress plugin has a special way of loading the WordPress templates.
    This is why we’d be so grateful for any documentation about how LearnPress is built.
    
    Thank you
    Rafael
- June 20, 2019 at 11:23 AM #451090
  
  Anonymous
  Inactive
  
  Dear rafadezelanda,
  
  I’m so sorry. We don’t have the documentation for it.
  
  Best regards,
  
  Huyen Anh
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