Courses not loading
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AuthorPosts
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January 7, 2020 at 12:36 AM #514524uriel.leandroParticipant
Hi! We’re having some issues on Learnpress. Everytime we want to edit a course, it seems not to be loading and it’s been happening this way for weeks, when we first upload all the content it worked perfectly but now it’s not. And we need to edit some of the items and also create a new one and we can’t.
Can you check what’s going on for us? Please.
Let us know if you need the info to access the website as an admin: stereolup.com is the url.Thanks!
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January 7, 2020 at 1:04 AM #514533uriel.leandroParticipant
We’re also having some issues with the translation. We did it now two times and once in a while it seems to forget the translations and go back to english and also, sometimes, when we save the changes we can’t see it on the site.
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January 7, 2020 at 1:08 AM #514534uriel.leandroParticipant
We’re sending some screenshoots so you can see what we mean.
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January 7, 2020 at 10:18 AM #514627AnonymousInactive
Dear uriel.leandro,
We checked and the reason is due to JetElements For Elementor plugin.
I deactivated this plugin and your course is Ok now.
Please check it out.
Best regards,
Huyen Anh
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January 7, 2020 at 9:24 PM #514812uriel.leandroParticipant
Hi!
Thank you so much! That solved our problem. Do you know what does this plugin? so we know what are we desactivating. Thanks for your time and your help! :D
Best,
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January 8, 2020 at 9:25 AM #514879AnonymousInactive
Dear uriel.leandro,
This is plugin for Elementor. I’m not sure about it but I see you installed it on your site.
I hope you were satisfied with our plugin as well as the level of service we provided. If you are happy with the plugin & our services, please consider to rate 5 stars for our plugin here: https://wordpress.org/support/plugin/learnpress/reviews/?rate=5#new-post
I very appreciate your help.
If you need any assistance about our LMS items, please let me know.
Best regards,
Huyen Anh
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