Home Forums Plugins WooCommerce Sales Countdown Doesn't work

Doesn't work

Viewing 19 posts - 1 through 19 (of 19 total)
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  • #70597

    hub92
    Participant

      Hi, i just bought the plugin and i setting following your video in youtube, but dosn’t work because dosn’t show nothing on the product page.
      Another 3 questions:
      Does the plugin works only for simple product or too for variable product?
      Does the sale countdown bar is only manual or the solds number change like the sells it grow?
      And can i show the countdown too just for regular price or i must add obligatory the sales price? ( i mean that i want sell products just for determinate time , like special edition)

      i hope you can help me soon
      thanks
      hub92prints

      #70768

      Tu Nguyen
      Keymaster

      Hi hub92,

      1/ The countdown works for both simple and variable product
      2/ The countdown bar shows the sold number in product settings but that number is grow for each sale
      3/ The countdown works with both regular and sale price

      If the countdown doesn’t show, it may be caused by your theme or conflict with other plugins

      Can you show me your site so I can check it?

      Regards,

      Tu Nguyen

      #70851

      hub92
      Participant

        Hi, the web is hub92prints.com
        I sended you the ftp in the access info in the first message. I still send another time here in the access info
        Thanks

        #70935

        Tu Nguyen
        Keymaster

        Hi,

        I’ve checked your site and create a product to test here http://hub92prints.com/product/test/

        As you can see the countdown is showing and work

        I do not know what product you added countdown and where you show. But may be it conflict with other plugin you are using (such as product designer).Countdown work the best with the theme that friendly with woocommerce because it show depending on the hooks provided by woocommerce in theme

        Regards,

        Tu Nguyen

        #71144

        hub92
        Participant

          Hi Nguyev
          i saw your test and i did too 1 , but i found the problem: the plugin doesn’t work on Variable Products. i tried few times and work perfect on simple product but if i setup the same product with variable disappear the countdown.
          please can you check?
          thanks

          #71240

          Tu Nguyen
          Keymaster

          Hi,

          With variable products you have to setup for each variant and the countdown only show if you select a variant that have the countdown

          Regards,

          #71245

          hub92
          Participant

            Hi Nguyev
            Thanks for your answer
            But this is the problem that i can’t see the countdown where is. Can you make a test and make a product like you did yesterday so I can follow how you made?
            And another thing is if I can delate the seconds from the countdown.
            Thanks for your help

            Enrico

            #71442

            Tu Nguyen
            Keymaster

            Hi,

            With your test here http://hub92prints.com/product/test2/

            When you select a variant you will see the countdown

            E.g:
            if color = white, size = l: the countdown displaying for 1 day
            if color = white, size = m: the countdown displaying for 2 days
            if color = black, size = l: the countdown displaying for 4 days
            if color = black, size = m: the countdown displaying for 5 days

            The countdown displays below dropdown for selecting variant

            Regards

            #71653

            hub92
            Participant
              This reply has been marked as private.
              #71916

              hub92
              Participant

                Hi Nguyev
                did you receive the last message?
                And i have another little problem that i need to resolve : i selected show countdown on both category and single products, but doesn’t show on category ( but work right on single product). can you help me to resolve that? i t’s a little urgent because in the next few days i would go out with a test campaign

                best regards

                thanks
                Enrico

                #72102

                Tu Nguyen
                Keymaster

                Hi,

                Sorry because I missed your topic.

                I see that in section “Product Category” you selected “Above add to cart” for option ”
                CountDown position on category”

                But, in your category page, there is not “Add to cart” button therefore the countdown can’t not show there

                You can try with other position such as “Above price” or “Above title”

                With the question in previous message, there is no option to hide “the sold of a quantity” therefore, you need to modify in plugin to do this

                Regards,

                Tu Nguyen

                #72220

                hub92
                Participant
                  This reply has been marked as private.
                  #72540

                  hub92
                  Participant

                    HI NGUYEV
                    DID YOU RECIVE MY PAST MESSAGE?
                    REGARDS

                    ENRICO

                    #72597

                    Tu Nguyen
                    Keymaster

                    Hi,

                    Did you change anything in plugin?

                    Why now I can not change “Total product discount” and “Quantity product sale” (it always is 0 “zero”)

                    I tried to edit product here wp-admin/post.php?post=7952&action=edit but I can not :(

                    The countdown only shows if “Total product discount” greater than 0 and greater than value of “Quantity product sale”

                    If you have setup the countdown for a product there please give me link so I can check it

                    Regards,

                    Tu Nguyen

                    #72608

                    hub92
                    Participant
                      This reply has been marked as private.
                      #72623

                      hub92
                      Participant
                        This reply has been marked as private.
                        #72763

                        hub92
                        Participant
                          This reply has been marked as private.
                          #73115

                          hub92
                          Participant
                            This reply has been marked as private.
                            #73455

                            Hien Phan
                            Moderator

                            We could not login site with last account you sent. Please give us the correct information to check.

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                            Hien Phan

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                            ThimPress Support Team

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