Dont work coupon

[giannis]

Hi

The coupon on my website is not working.
For example i create a coupon https://prnt.sc/uo7ypq
and then i put it on my website and i have this notification https://prnt.sc/uo7z9g
Any fix pls.
Website katerinastudio.com

Thanks

[Daisy]

Dear giannis,

This coupon section is built by Woocommerce, we have absolutely no influence on it. Please contact Woocommerce for assistance with your issue.

 

Best regards,

Daisy

 

[giannis]

But i use your plugin
https://prnt.sc/uobcum

[Daisy]

Dear giannis,

Oh, I’m sorry. Because you haven’t submitted the purchase code to our site yet, I can’t test it. Please submit your purchase code here https://thimpress.com/check-purchased-code/, then I’ll check your issue.
 

Best regards,

Daisy

 

[giannis]

i put the code but i have this error https://prnt.sc/upwie7
also i dont have your theme, i use other theme: https://themeforest.net/item/luxe-hotel-wordpress-theme/21551733
but this theme has your plugin
what i can do?
thanks

[Daisy]

Dear giannis,

Can you resend me your admin account information? I signed in with the account you provided earlier, but it is not correct.

 

Best regards,

Daisy

 

[giannis]

i send

[Daisy]

Hi giannis,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Daisy

[Author]

Posts