Error invalid lesson or failed security check

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- January 14, 2020 at 5:36 AM #516153
  
  fbcrnl2017
  Participant
  
  Do you know how I can fix this?
  
  Thanks!
  
  Mike
- January 14, 2020 at 5:37 AM #516156
  
  fbcrnl2017
  Participant
  
  Thanks
- January 14, 2020 at 9:30 AM #516202
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  Can you give me the admin account and the account got this issue to check?
  
  Best regards,
  
  Ha
  - January 16, 2020 at 8:46 PM #517097
    
    fbcrnl2017
    Participant
    
    The user is fixed now, once we reset their order it is resolved, but I would like it to stop happening.
    
    Thanks, Mike
- January 17, 2020 at 9:24 AM #517229
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  Do you know how to get that issue? Now we don’t see that message so we can’t check it.
  
  So sorry for this inconvenience.
  
  Best regards,
  
  Ha
- January 17, 2020 at 9:29 AM #517234
  
  fbcrnl2017
  Participant
  
  Ok thanks, I’ll let you know when it happens again. Do you know what usually causes that message?
- January 17, 2020 at 9:30 AM #517235
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  If it occurs again, please let us know so we can check it.
  
  Best regards,
  
  Ha
- January 17, 2020 at 9:36 AM #517241
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  I haven’t met that message before so we need to check it to know.
  
  Best regards,
  
  Ha
- January 21, 2020 at 8:11 AM #518417
  
  fbcrnl2017
  Participant
  
  A student said they answered all the questions but the quiz result says they skipped 45, any idea?
- January 21, 2020 at 12:03 PM #518573
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  Can you give me the student account to check?
  
  Best regards,
  
  Ha
  - January 21, 2020 at 11:13 PM #518901
    
    fbcrnl2017
    Participant
    
    Thanks! The username is: megankalli
- January 22, 2020 at 9:38 AM #518990
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  Now I can’t access to your site to check http://prntscr.com/qr1q27. Please check it again.
  
  Best regards,
  
  Ha
- January 22, 2020 at 10:42 PM #519119
  
  fbcrnl2017
  Participant
  
  Thanks, for checking, what country are you in? I had to block a bunch of countries but it hasn’t been done since you checked.
- January 23, 2020 at 9:28 PM #519254
  
  fbcrnl2017
  Participant
  
  Hello?
- January 24, 2020 at 10:41 AM #519377
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  So sorry for the late response, We are in Tet holiday.
  
  I’m from Vietnam. Please check it.
  
  Best regards,
  
  Ha
- January 25, 2020 at 1:50 AM #519490
  
  fbcrnl2017
  Participant
  
  Thanks, I unblocked you. I wonder why it worked before.
- January 25, 2020 at 1:51 AM #519491
  
  fbcrnl2017
  Participant
  
  Also is there a resource somewhere of common issues and fixes for learnpress?
- January 27, 2020 at 11:20 PM #520038
  
  fbcrnl2017
  Participant
  
  Any luck?
- January 31, 2020 at 9:14 AM #520993
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  So sorry for the late response. Now I can loggin to your site. Can you give me the account to access the student account to check? Did this issue only occur with this account?
  
  Best regards,
  
  Ha
- February 2, 2020 at 1:47 AM #521308
  
  fbcrnl2017
  Participant
  
  thanks i’ll lety ou know next time i get one
- February 18, 2020 at 12:11 AM #525349
  
  fbcrnl2017
  Participant
  
  hey got this error twice this wk. Have you been getting more reports of this?
- February 18, 2020 at 11:45 AM #525453
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  Can you give me the lesson and the account which get this issue?
  
  Best regards,
  
  Ha
- February 24, 2020 at 11:27 PM #527330
  
  fbcrnl2017
  Participant
  
  Basic
  User : [email protected]
  Pass: fbcquiz$$2020
  Error! Invalid lesson or failed security check.
  
  Also when you click complete why doesn’t it advance to the next lesson?
- February 25, 2020 at 2:19 PM #527468
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  I checked on your site and it is still working normally, I still view the lesson normally, and when I click on Completed button, it redirected to the next lessons.
  
  Please check it again.
  
  Best regards,
  
  Ha
- February 25, 2020 at 10:12 PM #527647
  
  fbcrnl2017
  Participant
  
  It seems like it happens when you skip ahead
- February 26, 2020 at 6:10 AM #527692
  
  fbcrnl2017
  Participant
  
  its also not saving quiz answers. do you have someone you recomend that is familiar with this theme. I can’t wait 6 hours to get a response unfortunately. I have students asking for refunds.
- February 26, 2020 at 11:18 AM #527768
  
  Admin
  Participant
  
  Dear fbcrnl2017,
  
  I still can’t see that error message http://prntscr.com/r7qaux.
  
  This may be due to the cache plugin. Please try deactivating LiteSpeed Cache plugin then check it again.
  
  Best regards,
  
  Ha
- March 1, 2020 at 3:03 AM #528529
  
  fbcrnl2017
  Participant
  
  Thanks. That fixed the error but it is still not saving quiz answers that ppl choose after they go to the next question.
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