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Fatal Error and Demo Import Failed – Please Help

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  • #146898

    SimpsonLD
    Participant

    Hi there,

    Upon viewing my theme once installed and activated, when I go to Customize I’m read this message:

    Fatal error: Call to undefined function is_product() in /home/simpjtql/public_html/wp-content/themes/landscaping/inc/templates/heading-top.php on line 256

    The theme is discombobulated and looks nothing like the demo. I then import the demo (Demo 02) hoping this will let me work from there and make edits to that template, but I am given this message:

    Import failed!
    Sorry to let you know that your server system can not work properly with Demo Importer due to some configs. Please request some support.

    I have attached screenshots to make this more clear. Please help.

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