Free Course Payment Status Stuck at “Pending”
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May 23, 2019 at 9:52 PM #441462jchowarthParticipant
I have a new installation of learnpress and I am trying to configure a $0 (Free) course which would have enrollment enabled so that users can track their progress.
When a user (username “test” in this case) clicks the enroll button, they are shown “you have successfully enrolled in <coursename>”, but the lock icons don’t dissapear and they can’t access the content.
When I log in as admin and go to orders, I see that the payment status is marked as pending. I can manually change it to completed, and then the users can view the course. I would like to figure out a way to set learn press up so that the users can access the course right away, since it is free.
I do not have paypal set up, because I am not taking any payments.
Any help would be appreciated,
JH -
May 24, 2019 at 10:34 AM #441657AnonymousInactive
Dear jchowarth,
I’m so sorry about that.
With this case, we need access to your wp-admin to check more carefully. Can you give me your site access info, using access information?
Look forward to hearing from you.
Best regards,
Huyen Anh
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May 24, 2019 at 10:52 AM #441681AnonymousInactive
Dear jchowarth,
Don’t worry, your site info will be protected
Please consider again it.
Best regards,
Huyen Anh
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