Home Forums Plugins WooCommerce Sales Countdown HELP!! This plugin is slowing my site to a crawl, makes my site useless.

HELP!! This plugin is slowing my site to a crawl, makes my site useless.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #155018

    OutsetMarketing
    Participant

      When activated my server becomes bombarded with requests and my site becomes pretty much useless with server response times of over 10 seconds!!! How can this be from a counter? Almost as soon as I deactivate it, the site speed returns to normal. This will need to be fixed or I’ll need to be refunded. As it is now, this plugin cannot be used. Please help.

      #155036

      Thoa Kim
      Moderator

      Dear OutsetMarketing,

      Please give me wp-admin, using “access information“, we’ll check.

      Yours Sincerely,

      Thoa Kim

      ———-

      ThimPress Support Team

      #155359

      OutsetMarketing
      Participant

        Not really a big fan of giving people I don’t know back-end access, is there another way to troubleshoot?

        #155731

        Thoa Kim
        Moderator

        Dear OutsetMarketing,

        We need to login to check your site when the plugin is actived and when the plugin is deactived. You’re the first person reports this problem. So please provide the account info for us to check. It’ll save the time if you can provide it soon and we’ll find out the reason and solution.

        Yours Sincerely,

        Thoa Kim

        ———-

        ThimPress Support Team

        #168218

        sabistar
        Participant

          I seem to be having the same issue. Can you post a solution?

          #168289

          Thoa Kim
          Moderator

          Dear sabistar,

          We’ve installed the plugin for our site but it does’t affect to the site speed. Our site loads normally although the plugin is actived. So that, please give me your wp-admin, we’ll check the problem directly on your site. Maybe there is a conflict between the plugins.

          Yours Sincerely,

          Thoa Kim

          ———-

          ThimPress Support Team

          #213843

          urbanlah
          Participant

            Hello
            Must say this is great plugin, works perfect, but… same problem with site speed when plugin is activated. Loading time is more then 20 seconds.

            In access info are admin details.

            Thank you and greetings from Slovenia
            Urban

            #214006

            Thoa Kim
            Moderator

            Dear urbanlah,

            Kindly reinstall this version which I attached below. It’s lighter than the current version.

            Yours Sincerely,

            Thoa Kim

            ———-

            ThimPress Support Team

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