i cant update last version of sailling ?
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August 18, 2020 at 10:20 PM #592845ahomevacationParticipant
i have bought sailing template since 3 years now .it’s working very good and I’m really very happy with the template but unfortunately I can’t update the last version.
Could you please help me to update to the new version. I downloaded the files but it has crashed and not working -
August 19, 2020 at 10:55 AM #592984DaisyModerator
Dear ahomevacation,
Can you send me a video recording the problem you have to do when updating the theme? Then, I will check examine the cause of your problem
Best regards,
Daisy
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August 20, 2020 at 3:23 AM #593267ahomevacationParticipant
i follow too much instruction to send video for you why you don’t use WhatsApp or Facebook messenger or telegram for video , very easy very quickly
i found this very hard even you ask for just some format working . i was searching for program to send this video -
August 20, 2020 at 4:53 AM #593278
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August 20, 2020 at 5:09 AM #593283ahomevacationParticipant
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August 20, 2020 at 5:13 AM #593285ahomevacationParticipant
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August 24, 2020 at 8:26 AM #594752DaisyModerator
Hi ahomevacation,
Please give me your site URL and WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check all your issue.
And please backup your website and before we do anything on your website.
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Yours Sincerely,
Daisy
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August 25, 2020 at 7:07 PM #595680ahomevacationParticipantThis reply has been marked as private.
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August 29, 2020 at 10:55 PM #598099ahomevacationParticipant
hello
now any new news about the update problem i have sent the website passwordregards
hossam -
August 30, 2020 at 10:07 AM #598247DaisyModerator
Dear ahomevacation,
Because your theme is too old, try to install the Envato Market WordPress Plugin plugin to update the theme, you can read the instructions here https://envato.com/market-plugin/
Best regards,
Daisy
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September 1, 2020 at 10:45 PM #599483ahomevacationParticipant
hello Daisy
thank you i update the template to the new version , but i lost the website old demo looking and content how can i get it back please , because alot of changes of the title in the man page
regards
hossam -
September 1, 2020 at 10:48 PM #599484ahomevacationParticipantThis reply has been marked as private.
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September 1, 2020 at 10:56 PM #599485ahomevacationParticipant
i lost the website logo and the name and a lot of changes . please help me to go to the old data as soon as possible
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September 2, 2020 at 8:52 AM #599610ahomevacationParticipant
hello i updated all my old information again but i still have one issue when i pree the logo i should get the home page again but unfortunately i get the blog page and mobile version for the site name dosent work okay
thank you
could you answer me as soon as possible
regards
hossam -
September 4, 2020 at 4:22 PM #600649DaisyModerator
Dear ahomevacation,
To set logo, please go to Dashboard => Appearance => Customize => General => Logo
To select the Homepage, please go to Dashboard => Settings => Reading => in Your homepage displays, enable A static page (select below) => Select your homepage => Save changes.
Can you send me pictures of problems happening on mobile?
Best regards,
Daisy
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September 7, 2020 at 2:32 AM #601287ahomevacationParticipant
hello daisy
sorry you did not get what i mean . i said when i press the logo button the link belong to the logo button should send me to home page not to blog page
so i need to set the link blong to the logo to go to home page not blog page -
September 7, 2020 at 4:21 AM #601304ahomevacationParticipant
and also on the mobile version the name of ( A home Vacation ) on the home page doesn’t fit right
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September 7, 2020 at 4:37 AM #601308ahomevacationParticipant
i set the home page now working okay , thank you still the mobile version the name of ( A home Vacation ) on the home page doesn’t fit right
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September 8, 2020 at 4:30 PM #602129DaisyModerator
Hi ahomevacation,
We have fixed your issue on your website. Please check again.
If you have any issues need our help more, please feel free to tell us.
Sincerely
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Thimpress Support
Daisy
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