issues
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AuthorPosts
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June 13, 2019 at 4:34 AM #448568AnonymousInactive
hello :)
using your theme course builder e-learning demo.. few things I need support for:
1. only has PayPal as payment method.. I need stripe to be the payment method when user clicks to ENROL/BOOK course
2. I can’t signup / login in the demo to see what happens when user goes to purchase event or course.. right now for me on mine, user can only purchase course or event if they are logged in.. can I activate user checking out without first logging in?
3. log in / sign up popup is not working for me on mine, how can I activate it to work as per the demo?
– thanks!
Renee -
June 13, 2019 at 4:34 AM #448569AnonymousInactiveThis reply has been marked as private.
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June 13, 2019 at 10:48 AM #448724AdminParticipant
Hi reneerushbrook,
1. Install LearnPress – Stripe Payment plugin (Dashboard >> Course Builder >> Plugins)
2. In order to checkout without login first, you can use Woo system to sell courses and events. I see you already use Woo to sell courses. Now you can setup guest checkout for courses in WooCommerce >> Settings >> Privacy & Accounts.
With Events, to sell events through WooCommerce, check the instruction https://thimpress.com/forums/topic/payment-settings-3/
3. Setup Thim Login in Appearance >> Widgets >> Toolbar.
By the way, please verify your purchase code to make sure that you purchased our theme Course Builder https://thimpress.com/check-purchased-code/
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 14, 2019 at 2:17 AM #449040AnonymousInactiveThis reply has been marked as private.
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June 14, 2019 at 2:31 AM #449041AnonymousInactiveThis reply has been marked as private.
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June 14, 2019 at 7:13 AM #449083AnonymousInactiveThis reply has been marked as private.
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June 14, 2019 at 9:58 AM #449150AdminParticipant
Hi reneerushbrook,
– There is no link ”not a member yet? Register Now”: Enable register feature in Dashboard >> Settings >> General >> enable “Anyone can register”
– The link is closed but the instruction is there http://prntscr.com/o1mv2h
– Checkbox: Add Custom Css to Customize >> General >> Custom Css to fix it:
body.woocommerce-page.woocommerce-checkout .site-content form.checkout #customer_details .col-2 #payment input[type=radio]:checked:before { background: #ea148c !important; } body.woocommerce-page.woocommerce-checkout .site-content form input[type=checkbox] { display: inline-block; border-color: initial; }
By the way, please verify your purchase code to make sure that you purchased our theme Course Builder https://thimpress.com/check-purchased-code/
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 15, 2019 at 1:32 AM #449412AnonymousInactiveThis reply has been marked as private.
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June 17, 2019 at 9:48 AM #449671AdminParticipant
Hi reneerushbrook,
1. please give me the login info to check
2. disable the option Login Popup in Customize >> Events >> Feature.
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 17, 2019 at 8:14 PM #450002AnonymousInactiveThis reply has been marked as private.
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June 18, 2019 at 10:22 AM #450206AdminParticipant
Is your site not working http://reneerushbrook.com/logikal? I can’t open it
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 18, 2019 at 9:13 PM #450486AnonymousInactiveThis reply has been marked as private.
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June 19, 2019 at 10:57 AM #450638AdminParticipant
We will check
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 19, 2019 at 11:12 PM #450927AnonymousInactive
Hello- can you please check this. I would like these issues I be resolved ASAP.
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June 20, 2019 at 9:09 AM #451002AdminParticipant
Hi reneerushbrook,
1. The issue is caused by WP Mega Menu Pro plugin. Deactivated the plugin, the cart is fine http://prntscr.com/o45izc
2. Already checking on it. Please wait
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 20, 2019 at 8:40 PM #451254AnonymousInactiveThis reply has been marked as private.
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June 21, 2019 at 9:26 AM #451324AdminParticipant
Hi reneerushbrook,
1. WP Mega Menu Pro plugin is a third-party plugin so that we’re not able to check the plugin further and make it more compatible. You can contact the plugin author to ask for help.
2. Yes, we’re still checking event.
3. Theme license? Sorry but I don’t understand. Can you give me the screenshot about the problem?
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 21, 2019 at 9:52 AM #451339AdminParticipant
2. Did you change the login info? I can’t login your site now
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 21, 2019 at 11:07 PM #451611AnonymousInactive
hello, no I didn’t change the information, I just updated it:
username: tp
password: MD)9OI^52yZbgmRy5dZg^RXtDid you find a solution for the bug I am having on the events page not redirecting to the checkout, as it does on courses page?
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June 24, 2019 at 8:57 AM #451816AdminParticipant
We will check now
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 24, 2019 at 7:14 PM #452216AnonymousInactiveThis reply has been marked as private.
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June 24, 2019 at 7:22 PM #452222AnonymousInactive
Also, since you have intervened all courses pages have a double up of all buttons… http://reneerushbrook.com/logikal/course/bsb51415-diploma-of-project-management/
http://reneerushbrook.com/logikal/course/prince2-foundation/ -
June 25, 2019 at 10:11 AM #452384AdminParticipant
Hi reneerushbrook,
We’re already checking the event. There was a delay because of the weekend, wrong info…Anyways, the developer is working on it.
About the buttons, I don’t see the problem http://prntscr.com/o685oe
Thoa Kim
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ThimPress Support Team
(GMT +7)
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June 25, 2019 at 9:08 PM #452637AnonymousInactiveThis reply has been marked as private.
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July 1, 2019 at 11:11 AM #453723AdminParticipant
Hi reneerushbrook,
2. Somehow the issue happens on your site only. The option “Go to checkout” is already working on our site and other sites. We’re not able to find out the reason why it’s not working on your site. We need more time to debug and in the meantime, you can try using other event plugins such as https://wordpress.org/plugins/events-manager/
Thoa Kim
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ThimPress Support Team
(Monday-Friday, GMT +7)
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July 2, 2019 at 1:56 AM #454140AnonymousInactiveThis reply has been marked as private.
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July 3, 2019 at 10:42 AM #454632AdminParticipant
Hi
Give us cPanel account to debug. It will take a little time to check.
One more thing, if you have another server, just setup the site on the server and see how the events works
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July 9, 2019 at 12:16 AM #456495AnonymousInactiveThis reply has been marked as private.
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