LearnPress Plugin Error When Activated

[daddison03]

When I activate LearnPress plugin 4.0.1 OR the version that came with the iguru wordpress theme from themeforest.net. It tells me there’s a “critical error” and my website won’t display. It seems like this error happened with the most recent LearnPress update on 5/8/2021. If I deactivate the plugin my site returns to normal and I my pages load as they should except for the LearnPress courses section (because the plugin is no longer active).

Running Iguru Theme from Themeforest.net
PHP 7.4
Wordpress 5.7.1

[Star Lord]

Hi daddison03,

With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.

Note: 

• When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
• And please back up your website before we do anything on your website.

 

Yours Sincerely,

Star Lord

———-

ThimPress Support Team

[daddison03]

thank you – updated

[Star Lord]

Dear daddison03,

Please check again. You just sent us login info without your website address. 

Best regards,

Star Lord

 

[daddison03]

Sorry about that. I updated the response. Do you see it now?

[Star Lord]

Dear daddison03,

I still don’t see your update. You can send your website address here. This topic is private, no one can see your detail. 

Best regards,

Star Lord

 

[daddison03]

cannahubedu.com

[Star Lord]

Dear daddison03,

I checked your website and saw that your theme is using a widget/shortcode to display all courses on the homepage and somewhere.

Please contact your theme provider then ask them to check the widget to display all courses in the “Our Top Online Courses” section on their demo: http://iguru.wgl-demo.net/ with our LearnPress latest version.

Best regards,

Star Lord

 

[daddison03]

I’ve reached out to them. Thank you.

[Author]

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