Learnpress with plugin Ultimate Memer profile page

[stefanlindblad]

Hello,

I use Learnpress, latest version. I also installed the plugin “Ultimate Member” to use for my various pages like: Profile, Account, Register” etcetera.

Problem is that in the Profile page, both the Ultimate member profile/account form fields and the Learnpress Lp Profile form fields show up on the same page.

Do you know what can be causing this problem with two (2) Forms?

See Screenshot picture here https://imgur.com/5dMX5jX

Thanks in advance

[stefanlindblad]

Found it!
And Solved it! :-)

The problem was that I had two pages with permalink URL slug “account”. One that was called “account” and one “account-2”. So, I saw to that the plugin Ultimate Member plugin shortcode was copy and pasted into the page with permalink Url – slug: “account”.

Yippii!

[Julia]

Hi stefanlindblad,

Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.

And please backup your website before we do anything on your website.

———–

Yours Sincerely,

Phuong Ngoc

[stefanlindblad]

Hello Phuong Ngoc,

Thank you, but why do you need to always have admin account access? I dont understand why that is like a standard question.

Can you instead try to suggest where I can look myself in the admin settings. I would appreciate that much more. That way I learn.

For reference (no admin access link ), my website link is: http://www.canvas.nu/onlinekurser

Best regards
Stefan Lindblad

[Julia]

Dear stefanlindblad,

Sorry, what is your problem, I don’t quite understand it yet. And you can provide us full test if the problem needed checking.

 

Best regards,

Phuong Ngoc

 

[stefanlindblad]

Hello Phuong Ngoc,

I created a video I hope will help explain the problem.
Click video link here https://www.youtube.com/watch?v=GSWRtZmcJHE&feature=youtu.be

My the problem is that the profile account page is having two (2) forms. One is the Learnpess profile account form, and the other form on the same page, is the profile account page by the “Ultimate Member” plugin.

Please see my screenshot picture here, click link to see picture https://imgur.com/5dMX5jX

Best regards
Stefan Lindbld

[Julia]

Hi stefanlindblad,

Please give me your site URL and a WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your issue.

And please backup your website before we do anything on your website.

———–

Yours Sincerely,

Phuong Ngoc

[stefanlindblad]

Hello Phuong Ngoc,

I created a video I hope will help explain the problem.
Click video link here https://www.youtube.com/watch?v=GSWRtZmcJHE&feature=youtu.be

My the problem is that the profile account page is having two (2) forms. One is the Learnpess profile account form, and the other form on the same page, is the profile account page by the “Ultimate Member” plugin.

Please see my screenshot picture here, click link to see picture https://imgur.com/5dMX5jX

Please tell me where I myself can look instead, and where I can myself check settings. I will NOT be able to give out any WordPress admin account by using “access information”

Best regards
Stefan Lindbld

[Julia]

Dear stefanlindblad,

I understand the problem you’re talking about, but we need wp-admin credentials to check it out for you. So please provide your access information for us to check for you.

 

Best regards,

Phuong Ngoc

 

[stefanlindblad]

Hello Phuong,

Thank you, but I think I found where the problem is – in Learnpress/Settings/ Profile/ Disable/Enable Login and Register form when user is not logged in. My problem was that I had select that setting.

Please see image screenshot here https://imgur.com/DhQztWA
Image means – Do Not Select these two. If you do, problems starts.

It is an interesting problem, that unfortunatly created a lot of problems, when I use a third party plugin, like Ultimate Member together with Learnpress, to get a different looking Login and Register form.

Conclusion: 1) By selecting/tick “Enable” that setting, I got both the Ultimate member account/profile page as well as Learnpress default Lp Profile page – on the same page.

2) So, by removing the selction, disable the selection as you can see in my screenshot, disable it, it all works. Only showing one profile form.

Best regards

Stefan Lindblad

[Julia]

Dear stefanlindblad,

So what else can we help you with?

 

Best regards,

Phuong Ngoc

 

[stefanlindblad]

Thank you for the help and thank you for asking!

:-)

No more help right now. If you liek to have a look at my website with online courses using your Learnpress, visit here: http://www.canvas.nu/onlinekurser

Have a great day and big thanks for always trying to help and being so quick in ressponding to questions

Best regards
Stefan

[Julia]

Dear stefanlindblad,

if no problem can I close this thread?

 

Best regards,

Phuong Ngoc

 

[stefanlindblad]

Good morning Phuong Ngoc,

Yes, you can close the thread.

Have a great day or maybe its evening where you are in Vietnamn.

Greetings from a snowy Stockholm, Sweden

Best regards
Stefan Lindblad

[Julia]

Hi stefanlindblad,

So happy to hear that your problem was resolved. I hope you love our theme.

Because your issue is no more. I will close this topic now.

Sincerely

—————————–

Thimpress Support

Phuong Ngoc

[Author]

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