Lessons don’t open

[faciamru]

The course does not open lessons for users who have purchased the course. If you change the user status to ” administrator ” then the lessons of the course are visible. How can I fix the error so that a user with reduced status who bought the course can see the lessons?

[Louisa]

Hi faciamru,

With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.

Note: 

• When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
• And please back up your website before we do anything on your website.

 

Yours Sincerely,

Louisa

———-

ThimPress Support Team

[faciamru]

This reply has been marked as private.

[faciamru]

This reply has been marked as private.

[Louisa]

Dear faciamru,

Because you are assigning the course to membership. Only when you register for Membership can you start the course. Thanks.
Sincerely

======================

ThimPress support team

Louisa

[faciamru]

This reply has been marked as private.

[Louisa]

Dear faciamru,

Sorry I was wrong. The problem of not being able to take the course comes from the cache, please check again and clear the cache for your website.

Have you ever had a problem? Now if you update Eduma and learnpress, there will be no problem.

Sincerely

======================

ThimPress support team

Louisa

[faciamru]

This reply has been marked as private.

[Louisa]

Hi faciamru

Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.

Louisa

[Louisa]

Dear faciamru,

Lessons don’t open -> Done

The course page is broken -> I checked and found that the error came from what you edited in the functions.php file in the theme. Please reinstall the original theme file to fix this error.

Sincerely

======================

ThimPress support team

Louisa

[faciamru]

I downloaded functions.php from codecanyon. The problem with the corrupted page was solved. Thanks for your help.
I also found the reason why the courses were not opening. Maybe you will find this information useful.
In LearnPress – Content Drip, I selected the second option and it caused the error. I changed to item 3 and added a sequence and everything worked.

[Louisa]

Hi faciamru,

So happy to hear that your problem was resolved. I hope you love our theme.

Because your issue is no more. I will close this topic now. Thanks.

Sincerely

—————————–

Thimpress Support

Louisa

[Author]

Posts