Log in page issues
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AuthorPosts
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September 19, 2023 at 6:46 PM #932884
angelapoch
ParticipantHello,
I’m having issues with the users log in page for their profile on learnpress vs wordpress. So when users need to reset password from here: https://angelapoch.com/lp-profile/ I have two issues. 1. there is a weird up and down arrow in the box for the “I’m not a robot” answer. and 2. Once they click “reset password” it redirects them to a wordpress page.
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September 20, 2023 at 8:36 AM #932948
Julia
KeymasterThis reply has been marked as private. -
September 20, 2023 at 8:02 PM #933132
angelapoch
ParticipantOk, I’ll get the update done. I’ll have to check if I can use the default theme, I’ve never used it because I paid alot to have the current theme developed.
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September 21, 2023 at 2:24 PM #933301
Julia
KeymasterHi angelapoch,
Because your issue is no more. I will close this topic now.
Sincerely
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Thimpress Support
Julia
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September 21, 2023 at 6:00 PM #933350
angelapoch
ParticipantNo, the issue is still persisting. When I use learnpress password reset it redirects to wordpress. I’ve done a video to show what is happening on the learnpress page. https://www.loom.com/share/8b2a764bf71b4ee681ec4756f81e505a
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September 22, 2023 at 11:23 AM #933489
Julia
KeymasterHi angelapoch,
I assigned this issue to our developer and will give you a solution asap.
Best Regards,
Julia
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September 29, 2023 at 4:01 PM #934664
Julia
KeymasterThis reply has been marked as private. -
September 29, 2023 at 10:23 PM #934706
angelapoch
ParticipantSo if I used one of your themes it would direct to a Learnpress log in page? My web guy has been trying to get information how to adapt my current template to be more in line with LearnPress but the only info he found was for advance web developers not web designers. Any tips for him to fix this issue?
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October 2, 2023 at 2:30 PM #934979
Julia
KeymasterThis reply has been marked as private. -
October 2, 2023 at 11:39 PM #935091
angelapoch
ParticipantMy web guy has been trying to get information how to adapt my current template. Any tips for him to fix this issue?
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October 3, 2023 at 10:51 AM #935172
Julia
KeymasterThis reply has been marked as private. -
October 15, 2023 at 6:05 AM #937695
angelapoch
ParticipantThanks .. hopefully simple question.. our password reset page for Learnpress currently goes to this page / link
https://angelapoch.com/wp-login.php?action=reset_pass
What would or does the password reset link look like when using one of your themes, as in, is there a separate page for the password reset, or does the learnpress system use the WordPress user database and just style it differently ..
I’d like to know if there is a link somewhere in this system that I can link to directly as in something like this?
https://angelapoch.com/lp-login.php?action=reset_pass
thank you..
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October 17, 2023 at 1:52 PM #938046
Julia
KeymasterThis reply has been marked as private. -
November 6, 2023 at 11:11 PM #941671
angelapoch
ParticipantGot it working for now but you mentioned a couple times that “because you are not using our theme” you had trouble helping me. Can I ask will this theme be better for integrating LearnPress and the premium plugins like Membership Pro? https://thimpress.com/product/coaching-life-and-business-coach-wordpress-theme/
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November 7, 2023 at 11:33 AM #941760
Julia
KeymasterThis reply has been marked as private. -
November 7, 2023 at 9:45 PM #941885
angelapoch
ParticipantJulia, I appreciated your prompt response. I wounder if you feel annoyed by my constant need for support? I totally get it, I do tend to want detailed answers to short very specific questions. I also feel a little frustrated at times with your short answers with no context or even links to supporting documentation. I’m not sure how to navigate this issue since I do need a lot of support. Is there a way to get more detailed, helpful support if I pay for support? Are your short answers due to my lame questions or because you feel annoyed or maybe you don’t know the answer? Or perhaps my question is out of the scope of this support?
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November 8, 2023 at 3:34 PM #942086
Julia
KeymasterThis reply has been marked as private. -
November 8, 2023 at 5:42 PM #942159
angelapoch
ParticipantYes, exactly WHY I asked the question about using one of your themes!!! PS: We did figure out the log in page issue.
The question was, if I use ONE of your themes, specifically this one https://thimpress.com/product/coaching-life-and-business-coach-wordpress-theme/ will that support and integrate with the plug in: Membership Pro ?
IS there a different level of support I can pay for? Why did you not respond to my other questions? Is this not one person named Julia I’m continuing to talk to?
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November 9, 2023 at 11:42 AM #942338
Julia
KeymasterThis reply has been marked as private. -
November 9, 2023 at 5:01 PM #942408
angelapoch
ParticipantThis reply has been marked as private. -
November 10, 2023 at 10:56 AM #942555
Julia
KeymasterThis reply has been marked as private. -
November 10, 2023 at 10:54 PM #942703
angelapoch
ParticipantGreat, I’ll give it a go. It looks very nice.
Thanks so much Julie, appreciate your time.
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November 13, 2023 at 2:01 PM #942897
Julia
KeymasterHi angelapoch,
So happy to hear that your problem was resolved. I hope you love our theme.
Because your issue is no more. I will close this topic now.
Sincerely
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Thimpress Support
Julia
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