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Nem Theme Issues

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  • #346818

    Sandra
    Participant

    Dear Sirs,
    we have a big problem with the template we used to realize https://www.ristoranteilporto.eu since it is two days that the home page doesn’t work properly. The home page starts to load but never finishes until the browser gives the time out error. We have done many trials to solve the problem but nothing changed.
    We found out that the home page loads if we disable the “Thim Framework” option inside wordpress, but this is obviously not a solution. We also asked the provider’s assistance if it could be a problem related to the server configuration, but they came back to us confirming that it is a theme related problem.
    Could you please check and solve the problem as soon as possible?
    Please let us know what you need to solve the problem (username, password, backup, etc) and we will send you these info right away.
    Best regards,
    Dario

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