No email sent from LearnPress
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AuthorPosts
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August 1, 2022 at 5:12 AM #843397[email protected]Participant
Hi,
I don’t receive any emails from LP (neither as user or admin).
I enabled all email notification from Settings => Emails and I’m using WP Mail SMTP with no success.
WP Mail SMTP is working properly as I can send test email.
I can receive email from WordPress but I don’t receive any email from LearnPress.
Any help please? -
August 1, 2022 at 8:21 AM #843405JuliaKeymasterThis reply has been marked as private.
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August 1, 2022 at 8:26 AM #843409[email protected]ParticipantThis reply has been marked as private.
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August 1, 2022 at 10:49 AM #843460JuliaKeymasterThis reply has been marked as private.
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August 1, 2022 at 11:01 AM #843463[email protected]Participant
I received the test email from WP Mail SMTP (that confirms the settings for WP Mail SMTP is correct)
But I’m not receiving any emails from LearnPress (when someone purchase or enroll in a course)
Thanks in advance. -
August 1, 2022 at 1:58 PM #843477JuliaKeymasterThis reply has been marked as private.
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August 1, 2022 at 11:41 PM #843572[email protected]ParticipantThis reply has been marked as private.
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August 2, 2022 at 8:46 AM #843611[email protected]ParticipantThis reply has been marked as private.
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August 4, 2022 at 8:01 AM #843925[email protected]ParticipantThis reply has been marked as private.
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August 4, 2022 at 11:42 AM #844009[email protected]ParticipantThis reply has been marked as private.
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August 5, 2022 at 12:54 PM #844188[email protected]ParticipantThis reply has been marked as private.
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August 8, 2022 at 10:54 AM #844569[email protected]ParticipantThis reply has been marked as private.
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August 13, 2022 at 12:08 PM #845624[email protected]ParticipantThis reply has been marked as private.
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August 18, 2022 at 10:03 PM #846335[email protected]ParticipantThis reply has been marked as private.
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August 26, 2022 at 10:31 AM #847617[email protected]ParticipantThis reply has been marked as private.
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August 27, 2022 at 12:55 AM #847811[email protected]ParticipantThis reply has been marked as private.
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August 30, 2022 at 11:08 AM #848474[email protected]ParticipantThis reply has been marked as private.
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August 30, 2022 at 2:33 PM #848508JuliaKeymasterThis reply has been marked as private.
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August 31, 2022 at 3:40 AM #848679ffffParticipant
I ALSO SAME ISSUE
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August 31, 2022 at 3:42 AM #848680ffffParticipantThis reply has been marked as private.
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August 31, 2022 at 3:43 AM #848681ffffParticipantThis reply has been marked as private.
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August 31, 2022 at 5:09 PM #848960JuliaKeymasterThis reply has been marked as private.
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September 7, 2022 at 12:31 AM #850164[email protected]Participant
Hi Phuong,
Any update please?
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September 7, 2022 at 5:28 PM #850320JuliaKeymasterThis reply has been marked as private.
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September 7, 2022 at 10:48 PM #850357[email protected]Participant
Hi Phuong,
Thanks for your reply.
Could you confirm when it could be fixed?
This issue has been more than a month with no solution yet!Thanks in advance for your support to fix the email issue.
Mohammed -
September 8, 2022 at 10:39 AM #850427JuliaKeymasterThis reply has been marked as private.
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September 8, 2022 at 11:31 AM #850443[email protected]ParticipantThis reply has been marked as private.
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September 8, 2022 at 2:01 PM #850465JuliaKeymasterThis reply has been marked as private.
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September 8, 2022 at 9:03 PM #850539[email protected]Participant
Hello Phuong,
I don’t know if how you are doing the checkout, but as confirmed before, When I checkout as a guest or using already registered account, all is good and I receive confirmation email.
But at checkout page, when I click on signup, fill the signup form and complete checking out, I don’t receive any email.
This video is showing when I’m experience the issue
https://youtu.be/MB4aapw9fe4I don’t know if we will reach a solution after such tons of back and forth communications, but I can see we are circulating in the same loop since more than a month!
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September 9, 2022 at 10:33 AM #850615JuliaKeymasterThis reply has been marked as private.
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September 9, 2022 at 10:52 AM #850625[email protected]ParticipantThis reply has been marked as private.
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September 9, 2022 at 11:28 AM #850631JuliaKeymaster
We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
Sincerely
==============
Thimpress Support
Phuong Ngoc
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September 11, 2022 at 1:25 AM #850919[email protected]ParticipantThis reply has been marked as private.
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September 12, 2022 at 10:19 AM #851027JuliaKeymasterThis reply has been marked as private.
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