Home Forums Plugins WooCommerce Sales Countdown non-sale items are all showing as 'no stock' on front end

non-sale items are all showing as 'no stock' on front end

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #159983

    Matt Bates
    Participant

      hi there,

      I’m afraid I’m having yet another issue with the latest version of this plugin.

      Items on our site that do not have a sale price and are not on a schedule are showing as unavailable on the front end when stock is available.

      If your plugin is disabled the issue is resolved.

      Using version 2.2.1

      #159987

      Matt Bates
      Participant

        Would very much appreciate your help. We have the plugin disabled currently on our live site since it has impacted sales and the client was loosing money. I’ll send over credentials to our staging site in a private reply.

        #159988

        Matt Bates
        Participant
          This reply has been marked as private.
          #160343

          Thoa Kim
          Moderator

          Dear Matt Bates,

          Because you didn’t set start date/ end date and sale price for the product http://rainydays.staging.wpengine.com/product/d-code-star-polo/

          Yours Sincerely,

          Thoa Kim

          ———-

          ThimPress Support Team

          #160525

          Matt Bates
          Participant

            Yes, that’s because this product isn’t on sale!

            Does this mean that with your plugin installed you can ONLY sell items that are on sale via a schedule across the site? This certainly wasn’t how previous versions of your plugin worked..

            M

            #160759

            Thoa Kim
            Moderator

            Dear Matt Bates,

            We’ll check again and give you a properly answer.

            Yours Sincerely,

            Thoa Kim

            ———-

            ThimPress Support Team

            #161428

            Matt Bates
            Participant

              Hi there,

              Any news on this at all?

              M

              #163163

              Matt Bates
              Participant

                Hi there,

                Any update or advise you might be able to offer would be appreciated.

                Please let me know if you’re not able to fix this and wish to issue a refund instead.

                M

                #164081

                Thoa Kim
                Moderator

                Dear Matt Bates,

                The developer is checking this problem because that’s workflow of the plugin but you said that the previous version of the plugin didn’t work like that, so we need to check thoroughly to confirm with you. Are you sure that the previous version of the plugin didn’t work like this?

                Yours Sincerely,

                Thoa Kim

                ———-

                ThimPress Support Team

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