Premium WordPress Themes, Plugins, SEO Friendly Forums Plugins LearnPress Reset course status for one user

Reset course status for one user

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #741290

    accounts10
    Participant

    Hello
    One of our students pressed the Finish Course button by mistake.
    Would you please let us know how to reset course status for that user?
    I would like to avoid ‘Retake course’ activation.
    I am waiting for your kind reply
    Regards,

    #741306

    accounts10
    Participant

    Hello.
    In addition to my previous message – we have identified the Tool for reseting user progress.
    We have entered the user name, the correct course is displayed, but when we try to reset progress the following notice is displayed:
    “Are you sure to reset course progress of all users enrolled this course?”
    Screen shot – https://imgur.com/2SR9lDV
    We don’t want to reset progress for ALL users, only for that particular user.
    Can you please let us know how to use this tool? Thanks.

    #741428

    Phuong Ngoc
    Keymaster

    Dear accounts10,

    You can re-assign your student report by following these steps:
    Step 1: Find the ID of User
    Step 2: Find the ID of Course
    Step 3: Please go to your database -> Find Table wp_learnpress_user_items
    Step 4: In table -> Find row have user_id = ID of user , item_id = ID of Course, item_type is lp_course
    Step 5: Change finished to enrolled then Save
    https://prnt.sc/ten2di
     

    Best regards,

    Phuong Ngoc

     

    #741580

    accounts10
    Participant

    Thank you very much

    #741646

    Phuong Ngoc
    Keymaster

    Dear accounts10,

    I hope you were satisfied with our theme as well as the level of service we provided. If you are happy with the theme and our services, please consider rating 5 stars for our theme at http://themeforest.net/downloads. It’s a criterion to evaluate my ability. I would highly appreciate that.

    Because your issue is no more. I will close this topic now.

    Yours Sincerely,

    Phuong Ngoc

    ———-

    ThimPress Support Team

Viewing 5 posts - 1 through 5 (of 5 total)

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