Reset course status for one user
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AuthorPosts
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April 26, 2021 at 9:06 PM #741290accounts10Participant
Hello
One of our students pressed the Finish Course button by mistake.
Would you please let us know how to reset course status for that user?
I would like to avoid ‘Retake course’ activation.
I am waiting for your kind reply
Regards, -
April 26, 2021 at 10:28 PM #741306accounts10Participant
Hello.
In addition to my previous message – we have identified the Tool for reseting user progress.
We have entered the user name, the correct course is displayed, but when we try to reset progress the following notice is displayed:
“Are you sure to reset course progress of all users enrolled this course?”
Screen shot – https://imgur.com/2SR9lDV
We don’t want to reset progress for ALL users, only for that particular user.
Can you please let us know how to use this tool? Thanks. -
April 27, 2021 at 9:23 AM #741428JuliaKeymaster
Dear accounts10,
You can re-assign your student report by following these steps:
Step 1: Find the ID of User
Step 2: Find the ID of Course
Step 3: Please go to your database -> Find Table wp_learnpress_user_items
Step 4: In table -> Find row have user_id = ID of user , item_id = ID of Course, item_type is lp_course
Step 5: Change finished to enrolled then Save
https://prnt.sc/ten2di
Best regards,
Phuong Ngoc
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April 27, 2021 at 3:48 PM #741580accounts10Participant
Thank you very much
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April 27, 2021 at 5:40 PM #741646JuliaKeymaster
Dear accounts10,
I hope you were satisfied with our theme as well as the level of service we provided. If you are happy with the theme and our services, please consider rating 5 stars for our theme at http://themeforest.net/downloads. It’s a criterion to evaluate my ability. I would highly appreciate that.
Because your issue is no more. I will close this topic now.
Yours Sincerely,
Phuong Ngoc
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ThimPress Support Team
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