Stripe integration – urgent :(
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Hi! I wonder, what can went wrong.. im trying to integrate Stripe with Learnpress and no luck. I’m 100000% sure I’m using correct Live secret key and Live publish key. When I’m trying to check out I’m receiving this message:
Invalid API Key provided: sk_live_***********************************************************************************************r3tyWhat else I can check to remove this error?
Please help, it’s really urgent :((( -
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Thank you Julia.. ok so failed payments here: https://imgur.com/qoU6pao
And here is my Stripe panel: https://imgur.com/5jO74PK – just to show you I enter the correct Api keys. I triple checked with my Stripe account and they are okay :((((( I also spoke with the Stripe support and they said there is nothing wrong with the API Keys.it’s so super urgent,, thank you
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no luck.. I have even generated the new APKI secret key.. have a look at the picutres..
stripe plugin configuration: https://imgur.com/uBIJTs4
failed payment https://imgur.com/DXCZscoI also tried with the Redirect Payment to Stripe Page (as per screenshoots below), bot still no luck :(((
stripe plugin configuration: https://imgur.com/0CC3OGd
failed payment https://imgur.com/Kd4iNVQplease help :(((((((((((((((((((((!!!!
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Hi irka,
With your problem, we need to access your admin page to check, can you provide me your website URL and your admin account? We will check the problem for you.
Note:
- When submitting your information, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/
- And please back up your website before we do anything on your website.
Yours Sincerely,
Julia
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ThimPress Support Team
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Dear irka.
Please give us WordPress site and FTP account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/. All information will be confidential for sure, we are responsible for that. We need this information to check your issue.
And please backup your website before we do anything on your website.
Yours Sincerely,
Julia
———-
ThimPress Support Team
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Hi irka,
pk_test_51Nsi1pEM5zFwygWBPgOwKXVD8WendiKiyJwmB1SWYK7dYnqqGDZ5fs2soWwi204YEXAIyQIrXICGOgjWDk97umpE00Ep4rdjLn
sk_test_51Nsi1pEM5zFwygWBzEJHX1tCM8qeAhUnmhXGgUN27B5k4mTS01oSbh4eAjc9grIdPzygUszCTDfdDdC1N
We’ve tried your key for the site testlp.thimpress.com, it runs successfully. But on your site don’t like that. You can try buy course on the link https://testlp.thimpress.com/courses/uncategorized/course-1/. When payment success, money test will come to your balance.
We have debugged many times, but don’t found a reason. All keys apply on your site, the result is “Invalid API Key provided”. We still have install Stripe Woo to test, but same result. So, we don’t think of errors by keys, we think of issues from your site, config site, permission, or config rule on Stripe Dashboard, something like config URL, we don’t know.
Can you install a new website WP blank, we’ll install LP and the addon Stripe to test.
We are continuing to debug to find the cause.Thanks.
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Hi irka,
We have tried test with 3 cases with site test you have just send:
1. We test call API Stripe via Postman with your key via CURL like guide https://stripe.com/docs/api/authentication?lang=curl. It’s okay, key is not valid. You can see the image https://ibb.co/Ns3FQXn
2. We write code CURL call on your site as below code, same key above but invalid :( . But on my site it is OK
$url = 'https://api.stripe.com/v1/balance'; $curl = curl_init( $url ); $headers = []; curl_setopt_array( $curl, array( CURLOPT_HTTPGET => true, CURLOPT_HEADER => false, CURLOPT_SSL_VERIFYPEER => false, CURLOPT_RETURNTRANSFER => true, CURLOPT_HTTPHEADER => $headers, CURLOPT_HTTPAUTH => CURLAUTH_BASIC, CURLOPT_USERPWD => "sk_test_51Nsi1pEM5zFwygWBzEJHX1tCM8qeAhUnmhXGgUN27B5k4mTS01oSbh4eAjc9grIdPzygUszCTDfdDdC1Nu3EdzZ600tXhHyV7c:", ) ); curl_setopt( $curl, CURLOPT_RETURNTRANSFER, true ); $m = curl_exec( $curl ); curl_close( $curl );3. Currently, code Stripe uses the library PHP by Stripe to provide(https://github.com/stripe/stripe-php). Like guide https://stripe.com/docs/api/authentication?lang=php. We called your site but still invalid.
So we think, the solution now, you need the help of developer Stripe, to write code on your site to debug.
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Hi irka,
We’re lost too, the first time we see this issue. We don’t think so by PHP version, because, we’ have to check it, we use PHP 8.1 same your sever, we test with PHP 7.4 and more, but don’t have issues with your server. It message Invalid key from Stripe, not from Server.
If you have more info, please feedback to us.
Thanks. Best regards.
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Hi irka,
ok, im not sure if you can see the conversation above, but I wrote to Julia this:
We read all replies on this ticket, so don’t worry.
Can I install clean wordpress purely on my server (namecheap), with subdomain hosted on my server, and then you could give it a go? What do you think?
Yes, we think the issue is from the server, it can push missing values to the Stripe Server, so if you can install another server, we’ll try test. Please install and send us. We’ll try everything we know to find the cause.
Thanks.
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Hi irka,
We checked 2 sites: https://gfa.uniteagainsthate.org.uk/ and https://gfa.democracyandpeace.org is the same hosting, so, it will handle the same. You should be changing hosting to try.
https://ibb.co/R30LD9BThanks.
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Hi irka,
We install Stripe on the demo Eduma market https://eduma.thimpress.com/demo-marketplace/courses/how-to-teach-an-online-course/ settings with your key. It runs normally. Please check it.
You can reference we server, it use Google Cloud.
Thanks.
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Hi irka,
I’ll speak with the namecheap guys then.. hmm. Thank you!
Yes, we think the only issues config server, Who progresses on the server will know why call to Stripe always invalid.
What i will do it move website to another server and check it there.
Yes, if the current server still has errors, you should try another server, and question before use.
Thanks.
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