The installation is not as the demo, many pages are missing.

[Rachel Roo]

I can’t find the place to request support after submit the purchase code. Here I’m not allowed to choose the exact topic.

Actually my asking is about my installation. Many pages are missing after installed as the instruction. Need support.

[Star Lord]

Hi Rachel Roo,

In the future, please create ticket on this forum: https://thimpress.com/forums/forum/eduma/

Please give me your site URL and WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will make your website like our demo.

And please backup your website and before we do anything on your website.

———–

Yours Sincerely,

Star Lord

[Rachel Roo]

Installation issue for theme Eduma

[Rachel Roo]

Cancel this requirement.

Change to membership

[Star Lord]

Hi Rachel Roo,

Sorry but we need your site URL and WordPress admin account, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check all your issue.

And please backup your website and before we do anything on your website.

———–

Yours Sincerely,

Star Lord

[Rachel Roo]

The installation issue was fixed by changing a domain. Now I need to know how to edit the embedded copy right by thimpree. And how to change the logo. Thanks

[Star Lord]

Dear Rachel Roo,

About copy right, you can go to your Dashboard => Appearance => Customize => Footer => Copy Right => then change the text.

About logo in the footer section, if you are using Elementor as your page builder, choose “Edit with Elementor” on the admin toolbar on homepage => Footer, then change the logo image.

Best regards,

Star Lord

[Rachel Roo]

This reply has been marked as private.

[Star Lord]

Hi Rachel Roo,

1. You needn’t know coding to use Elementor.

2. Please give me your site URL and WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check all your issue.

And please backup your website and before we do anything on your website.

3. It’s “Footer”, at the homepage, on the admin toolbar, you can choose => Edit with Elementor => Footer, then edit them.

4. It’s “Footer bottom”, at the homepage, on the admin toolbar, you can choose => Edit with Elementor => Footer Bottom, then edit it.

———–

Yours Sincerely,

Star Lord

[Rachel Roo]

This reply has been marked as private.

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