Premium WordPress Themes, Plugins, SEO Friendly Forums Plugins Pre-sale The installation is not as the demo, many pages are missing.

The installation is not as the demo, many pages are missing.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #578244

    Rachel Roo
    Participant

    I can’t find the place to request support after submit the purchase code. Here I’m not allowed to choose the exact topic.

    Actually my asking is about my installation. Many pages are missing after installed as the instruction. Need support.

    #578263

    Star Lord
    Keymaster

    Hi Rachel Roo,

    In the future, please create ticket on this forum: https://thimpress.com/forums/forum/eduma/

    Please give me your site URL and WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will make your website like our demo.

    And please backup your website and before we do anything on your website.

    ———–

    Yours Sincerely,

    Star Lord

    #578331

    Rachel Roo
    Participant

    Installation issue for theme Eduma

    #578402

    Rachel Roo
    Participant

    Cancel this requirement.

    Change to membership

    #578427

    Star Lord
    Keymaster

    Hi Rachel Roo,

    Sorry but we need your site URL and WordPress admin account, please use “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check all your issue.

    And please backup your website and before we do anything on your website.

    ———–

    Yours Sincerely,

    Star Lord

    #578458

    Rachel Roo
    Participant

    The installation issue was fixed by changing a domain. Now I need to know how to edit the embedded copy right by thimpree. And how to change the logo. Thanks

    #578477

    Star Lord
    Keymaster

    Dear Rachel Roo,

    About copy right, you can go to your Dashboard => Appearance => Customize => Footer => Copy Right => then change the text.

    About logo in the footer section, if you are using Elementor as your page builder, choose “Edit with Elementor” on the admin toolbar on homepage => Footer, then change the logo image.

    Best regards,

    Star Lord

    #578669

    Rachel Roo
    Participant
    This reply has been marked as private.
    #579314

    Star Lord
    Keymaster

    Hi Rachel Roo,

    1. You needn’t know coding to use Elementor.

    2. Please give me your site URL and WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check all your issue.

    And please backup your website and before we do anything on your website.

    3. It’s “Footer”, at the homepage, on the admin toolbar, you can choose => Edit with Elementor => Footer, then edit them.

    4. It’s “Footer bottom”, at the homepage, on the admin toolbar, you can choose => Edit with Elementor => Footer Bottom, then edit it.

    ———–

    Yours Sincerely,

    Star Lord

    #581660

    Rachel Roo
    Participant
    This reply has been marked as private.
Viewing 10 posts - 1 through 10 (of 10 total)

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