Home Forums Coaching "Unauthorized message" when trying to access backend

"Unauthorized message" when trying to access backend

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #414791

    Sofitip
    Participant

    Hello, I’m not being able to access backend to edit the website.
    You’ll see, when I type “https://www.enriquecer-coaching-educacional.com/wp-login.php” I get what’s shown in image 1 attached.
    If I type the username and password given to access the backend, I only get a refreshment of the page and same message (I’m trapped on it!).
    If I select “cancel” I get to what’s shown on image 2 attached. If I, here, type the username and password given to access the backend, I get to the preview of the website (see image 3 attached); BUT when I go to “Desktop” (shown on image 4 attached) to edit the web, I once again get the same popup from image 1, and bug begins all over again, not being able to access the backend.
    How can I solve this problem and finally get to backend to continue the edition of the web?
    Look forward to your response.
    Thanks and best regards,
    Sofia

    Attachments:
    You must be logged in to view attached files.

    Due to Privacy&Security matters, Replies to this topic are hidden and can only be seen by our supporters or the topic owner.

    Please create a new support topic for your issues.

    You can check how to Create an account and Create a Support topic here

Viewing 17 posts - 1 through 17 (of 17 total)

You must be logged in to reply to this topic. You can click here