Urgent Help required about the certificate

[ourmedia]

Greetings,

After solving the paid certificate with WooCommerce we found an issue with the paid course with free certificate assigned to paid course, that when the user finished the course and click on the certificate button it goes to PAGE COUNT BE FOUND 404 error page.
And the other issue with the paid certificate is: when the user finishes 2 or more free courses with a paid certificate, and go to the profile page there will be a list of certificates to be added to the cart, when he pay for only one certificate, all certificates shows as paid and he can download all with only one certificate payment.

Need your help urgently to solve at lest the free certificate please.

Thanks,
Mahmood

[ourmedia]

This reply has been marked as private.

[Star Lord]

Hi ourmedia,

I assigned this issue to our developer and will give you a solution asap.

Best Regards,

Star Lord

[Star Lord]

Hi ourmedia,

We have fixed your issue on your website. Please check again.

Sincerely

==============

Thimpress Support

Star Lord

[ourmedia]

Hi,

The the certificate is showing now, Thank you very much, but the other issue which is; when the user pays for just one certificate, all his certificates will show as paid and he can view and download all of them without paying for all, even if he did not add them to the cart.

Can you check this issue please?

Thanks,
Mahmood

[Isaac Lewis]

Hi ourmedia,

The the certificate is showing now, Thank you very much, but the other issue which is; when the user pays for just one certificate, all his certificates will show as paid and he can view and download all of them without paying for all, even if he did not add them to the cart.

– Oh, I see that, but it errors with show button, if client click button certificate (if not buy), it will 404. We’ll fix and reply to you when have done it.

Thanks.

[Isaac Lewis]

Hi ourmedia,

We fixed that issues on your site, please check and reply.

Thanks.

[ourmedia]

This reply has been marked as private.

[Isaac Lewis]

Hi ourmedia,

We’re checking and fix. Please wait, when we have done, we’ll reply to you.

Thanks.

[Dennis]

HI,

When using a coupon while purchasing the certificate, I get (Internal Server Error) message in the cart and the certificate button shows ADD CERTIFICATE TO THE CART in the suer profile but the status of the order charges to (Complete) in WooCommerce and LearnPress Orders.

Your cuppon problem is caused by an external plugin related to woo. We tried deactivate woo related plugins and I found the cuppon code still works normally

When using pay by Bank transfer, The order passes, and when changing the order status to Complete manually in WooCommerce it changes in LearnPress orders to, but no certificate nether the add certificate to the cart shows in the user profile, so no certificate is provided to the user, and also WordPress send the following error message:

I have created an account named namdt to purchase a certificate after completing the course and I still receive the certificate on my profile page. And the error messages you get are caused by our LearnPress – Instructor Commission plugin. We will try to fix this issue and send you its most updated version
Thanks

[Dennis]

Hi,
We have fixed the problem caused by the LearnPress – Instructor Commission plugin for you. Please check again
Thanks

[Author]

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