Videos hostet on VIMEO do not play if kept secret on VIMEO
-
Posts
-
-
Dear Sirs!
The Course Builder LMS Theme is really awesome. But now we want to extend our customers service to the next level and give them special videos if the have booked an abonnement via PMPro.
What we have done:
1. Uploaded the video to VIMEO PRO Account. We set it to be unseen on vimeo and only allowed to integrate in our domain “kempo-studio.de”.
2. We have set up PMPro to our needs. (And fully translated it into personel German language.
3. We have builded a site in the backend so that only members with an abonnement would be able to call the site.
Up to here we thought it is all good.
But, if anybody call the site (with the rights to do that – after logged in to the site), the site shows the text and de preview-picture, but noone is able to play/see any video on the site!!!
so we deaktivated PMPro plugin and try to call the site as normal. But same result! It is not possible to play the video hosted on VIMEO Pro.So we set up a new testpage in simple HTML to test this out. Result it works. Please refer to this site: (404)
Ok we set up another testpage in the backend of our wordpress-site. Result: It don’t play the video. Please refer to this site: (404)
So we see, that the problem is not on the service of VIMEO, not on our server, not on PMPro-Plugin, but must be in the WordPress-Theme Course Builder LMS. Therefor we are crying for help. Because we stuck in this problem now for over two weeks. Pleasse help us!Best regards
Marcel Ganze
Owner of KEMPO-STUDIO -
Due to Privacy&Security matters, Replies to this topic are hidden and can only be seen by our supporters or the topic owner.
Please create a new support topic for your issues.
You can check how to Create an account and Create a Support topic here
-
-
You must be logged in to reply to this topic. You can click here