When resize the window breaks the site.

[giannis]

Hi

On my website https://katerinastudio.com/ i have an issue when i resize the window site breaks only in pc from tablets and phones its ok.When reload it its ok. That same issue is on the themeforest theme. Its fixable? Thanks

From my website katerinastudio.com
Screenshot 1.(https://prnt.sc/ti4240)
Screenshot 2.(https://prnt.sc/ti432s)
Screenshot 3.(https://prnt.sc/ti440w)

From theme forest.
Screenshot 1.(https://prnt.sc/ti48n4)
Screenshot 2.(https://prnt.sc/ti499w)

[Daisy]

Hi giannis,

Please give me your site URL and WordPress admin account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check all your issue.

And please backup your website and before we do anything on your website.

———–

Yours Sincerely,

Daisy

[giannis]

This reply has been marked as private.

[Daisy]

Dear giannis,

Please submit your Purchased Code to this address https://thimpress.com/check-purchased-code/, then I will support you

 

Best regards,

Daisy

 

[giannis]

Hi i put the code but show me this error why? Error 259: Please enter a valid purchase code. I have the pdf License Certification from envato market.

[Daisy]

Dear giannis,

Please submit Item Purchase Code in your License Certification http://prnt.sc/tisc2z. If you cannot submit, we cannot support you

 

Best regards,

Daisy

 

[giannis]

im trying but its an error (https://prnt.sc/tj17rv) can i send you the file pdf certification?

[giannis]

i purchase the theme 2019-11-18 13:20:39 UTC maybe expired?

[giannis]

i find the issue delete the ticket thanks

[Author]

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