Woocommerce blanks the site, Mobile cannot do order and lessons becomes blank
-
AuthorPosts
-
-
December 14, 2020 at 2:40 PM #638304Kola OlaParticipant
Good morning
I have 3 issues
1. Woocommerce
1.1. When I activate Woocommerce the top right dashboard becomes blank.
1.2. Clients are not able to make orders on the site
1.3. Lessons becomes blank and users cannot see anything.2. Mobile access
2.1. When users try to make course orders the popout becomes blank
2.2. When registered users try to access courses the pop out for courses becomes blank
2.3. New users cannot make orders are it pops out and blinks so many time and the pages do not allow.Please assist me as customers are not able to buy our courses.
-
December 15, 2020 at 9:11 AM #638594DaisyModerator
Hi Neftaly Malatjie,
We have fixed your issue on your website. Please check again.
If your issue is resolved, please tell us so that we can close this topic.
Sincerely
==============
Thimpress Support
Daisy
-
December 16, 2020 at 5:31 PM #639296Kola OlaParticipant
Hi Daisy
Please double-check again.
Yesterday it was all working and today I have received complaints from clients that they cannot log in
Thank you
Neftaly
-
December 16, 2020 at 5:32 PM #639297Kola OlaParticipantThis reply has been marked as private.
-
December 17, 2020 at 1:47 PM #639561DaisyModerator
Dear Neftaly Malatjie,
Please resend me your wp-admin account information https://prnt.sc/w4gvin. The account you submitted earlier does not appear to be correct.
Best regards,
Daisy
-
December 17, 2020 at 2:13 PM #639574Kola OlaParticipant
Hi Daisy
Please find the attached
-
December 17, 2020 at 5:15 PM #639678DaisyModerator
Hi Neftaly Malatjie,
I checked this issue, however, I found that the quiz still works properly.
You can see my video https://www.loom.com/share/1ceec9c56fc542f5adc80a7f178b7300Please check it again.
Daisy
-
December 20, 2020 at 5:35 PM #640615Kola OlaParticipant
Good morning Daisy
We are happy.
Thank you
-
December 21, 2020 at 12:00 PM #640812DaisyModerator
Hi Neftaly Malatjie,
So happy to hear that your problem was resolved.
Because your issue is no more. I will close this topic now.
Sincerely
—————————–
Thimpress Support
Daisy
-
-
AuthorPosts
You must be logged in to reply to this topic. You can click here