WooCommerce Checkout Very Slow – Internal Server Error
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AuthorPosts
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May 18, 2019 at 4:56 AM #439362erinmjungParticipant
Hi,
The site I’m working on sells LearnPress courses through the WooCommerce plugin. Recently, there has been an issue where it can take upwards of 10 minutes to process payment, often throwing up an “internal server error”.
I’ve been told that the error is being caused by an unknown column start_time_gmt.
Both WooCommerce and LearnPress are currently working, the integration seems to have been broken somehow.
Any help is greatly appreciated.
Thanks!
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May 18, 2019 at 10:33 AM #439416AnonymousInactive
Dear erinmjung,
I’m so sorry about that.
With this case, we need access to your wp-admin to check more carefully. Can you give me your site access info, using access information?
Look forward to hearing from you.
Best regards,
Huyen Anh
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May 19, 2019 at 2:18 AM #439521erinmjungParticipant
Thank you for taking a look at this
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May 20, 2019 at 10:07 AM #439693AnonymousInactive
Dear erinmjung,
What is your URL site?
Best regards,
Huyen Anh
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May 20, 2019 at 10:47 AM #439719AnonymousInactive
Dear erinmjung,
I checked and the reason is due to WooCommerce Stripe Gateway plugin.
You should contact with the main author of this plugin. Hope they’ll help you solve this issue.
Best regards,
Huyen Anh
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May 20, 2019 at 10:57 AM #439729AnonymousInactive
Dear erinmjung,
I hope you were satisfied with our plugin as well as the level of service we provided. If you are happy with the plugin & our services, please consider to rate 5 stars for our plugin here: https://wordpress.org/support/plugin/learnpress/reviews/?rate=5#new-post
You may need to create an account here: https://wordpress.org/support/register.php
I very appreciate your help.
If you need any assistance about our LMS items, please let me know.
Best regards,
Huyen Anh
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