WP Hotel Booking – Problem Pricing Plans

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- March 23, 2018 at 3:37 PM #280267
  
  Dome77
  Participant
  
  I have a problem with the wp hotel plugin – with Pricing Plans!
  I try to add a new plan but it does not work.
- March 23, 2018 at 3:38 PM #280269
  
  Admin
  Participant
  
  Dear Dome77,
  
  Please give me wp-admin, using Access Info or Private Reply, we’ll check.
  
  Yours Sincerely,
  
  Thoa Kim
  
  ———-
  
  ThimPress Support Team
- March 26, 2018 at 2:36 PM #281402
  
  Dome77
  Participant
  
  below the accesses
- March 26, 2018 at 2:48 PM #281408
  
  Admin
  Participant
  
  Dear Dome77,
  
  Pricing plan can be saved without any issues https://prnt.sc/iwewt6. Check again plz.
  
  One more thing, I see you’re using our theme Sailing old version 1.9.6.9 with the old version of booking plugin TP Hotel Booking. TP Hotel Booking was replaced by WP Hotel Booking plugin a long time ago. And the latest version of Sailing is 1.15.1.
  
  Please update the theme as well as booking plugins.
  
  Yours Sincerely,
  
  Thoa Kim
  
  ———-
  
  ThimPress Support Team
- March 26, 2018 at 3:00 PM #281415
  
  Dome77
  Participant
  
  hello I tried with Chrome and Firefox does not add me the plan, I have also updated the plugins, but it does not work
- March 26, 2018 at 3:05 PM #281417
  
  Admin
  Participant
  
  Dear Dome77,
  
  Are you sure that you updated the plugins? They’re still TP Hotel Booking while you should use WP Hotel Booking http://prntscr.com/iwf6xb. Please delete all TP Hotel Booking plugins and re-install WP Hotel Booking.
  
  Yours Sincerely,
  
  Thoa Kim
  
  ———-
  
  ThimPress Support Team
- March 26, 2018 at 3:27 PM #281440
  
  Dome77
  Participant
  
  I do not know where to do it, could you do it yourself? a question are not lost then the tariff plans I created?
- March 26, 2018 at 3:29 PM #281443
  
  Admin
  Participant
  
  Dear Dome77,
  
  Don’t worry. Your data will not be lost when you delete TP Hotel Booking.
  
  Just delete TP Hotel Booking/ TP Hotel Booking addons and re-install WP Hotel Booking/ WP Hotel Booking addons here https://wordpress.org/plugins/wp-hotel-booking/
  
  Yours Sincerely,
  
  Thoa Kim
  
  ———-
  
  ThimPress Support Team
- March 26, 2018 at 4:14 PM #281493
  
  Dome77
  Participant
  
  ok, thanks, it seems like it works! how can I translate the plugin labels?
  thank you
- March 26, 2018 at 4:19 PM #281500
  
  Admin
  Participant
  
  Dear Dome77,
  
  Using Loco Translate plugin to translate the labels https://thimpress.com/knowledge-base/loco-translate-guide/
  
  Don’t forget to give 5 stars for our plugin at https://wordpress.org/support/plugin/wp-hotel-booking/reviews/#new-post if you’re satisfied with the support and the plugin :)
  
  Thank you for your rating in advance.
  
  Yours Sincerely,
  
  Thoa Kim
  
  ———-
  
  ThimPress Support Team
- April 9, 2018 at 5:16 PM #288097
  
  Dome77
  Participant
  
  Hello, I have updated the plugin, but how can I add a new plan? I have four I would like to add another one.
- April 9, 2018 at 5:28 PM #288112
  
  Admin
  Participant
  
  Dear Dome77,
  
  You’re using our Sailing theme. Please visit the Sailing support forum to create a new topic about this problem so we can assist you https://thimpress.com/forums/forum/sailing/
  
  Yours Sincerely,
  
  Thoa Kim
  
  ———-
  
  ThimPress Support Team
- April 9, 2018 at 5:37 PM #288119
  
  Dome77
  Participant
  
  the problem is always on the booking
- April 10, 2018 at 9:43 AM #288371
  
  Admin
  Participant
  
  Dear Dome77,
  
  The problem is that you’re using Sailing. Some issues are caused by theme, not only by WP Hotel Booking. That’s why I asked you visit the Sailing support forum.
  
  Also, you’re using Sailing version 1.9.6.9. It’s too old. The latest version is 1.15.2. You should update the theme.
  
  Yours Sincerely,
  
  Thoa Kim
  
  ———-
  
  ThimPress Support Team
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