Forum Replies Created

Viewing 50 posts - 1 through 50 (of 5,671 total)
  • Author
    Posts
  • in reply to: Problem with image and category #429259

    Albert
    Keymaster

    Dear resetweb,

    1. I try to learn your photo size settings on my server but I can’t see it? Did you install a 3rd party plugin(http://prntscr.com/ne3px2)?

    2. Currently, the thread can only delete the first 3 posts, there is no function to remove those 2 items from the post list because these are two different components. You can request to customize it with a little cost.

    3. Please go to Appearance -> Customize -> Header -> Header Social(http://prntscr.com/ne3rs2)

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Theme Issue with SiteOrigins #429007

    Albert
    Keymaster

    Dear lblucker,

    I edit it very good please check again http://prntscr.com/ndz2rb
    Add a new post: http://prntscr.com/ndz32z
    Are you saving the cache in your browser?

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Adding Events to main page widget #428991

    Albert
    Keymaster

    Dear fergalmccabe,

    1. Event: You just need to add the widget to the location you want it to appear on the homepage.

    2. On our demo size is 50px by 50px. How much do you want it to be? Your page URL I cannot access to check.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Accidentally Deleted Footer #428986

    Albert
    Keymaster

    Dear ruthbri,

    Please give me your login account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will help you add it.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Changing background of widgets. #428984

    Albert
    Keymaster

    Dear ruthbri,

    1. You edit page ‘Home’ and see the row http://prntscr.com/ndyo5v -> change image you want(http://prntscr.com/ndyob2)

    2. For Footer: Appearance -> Widgets -> Footer Bottom -> open Widget (http://prntscr.com/ndynfm) -> edit row(http://prntscr.com/ndynl0) -> change image you want(http://prntscr.com/ndynqo)

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Unable to achieve same appearance visually after update #428973

    Albert
    Keymaster

    Dear relativemc,

    I don’t see any login information? where do you send it

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress


    Albert
    Keymaster

    Dear relativemc,

    Please give me your login account and FTP account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your problem.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Problem with image and category #428963

    Albert
    Keymaster

    Dear resetweb,

    As you can see in this picture http://prntscr.com/ndyfm5 it is not an admin account, I do not check it with this account only.
    To remove the above 3 blocks also in the category you go to: Appearance -> widgets -> Before Main -> delete widget Thim Layout Builder(http://prntscr.com/ndygyg)

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Fundpress / Stripe #428785

    Albert
    Keymaster

    Dear [email protected],

    Currently, the plugin does not automatically add ‘/’ but we will research and develop it in the future.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Fundpress / Stripe #428704

    Albert
    Keymaster

    Dear [email protected],

    Currently, I do not have a real Stripe account to check the actual payment so I can only check in test mode. Can you give me a real account to try payment?

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Theme Issue with SiteOrigins #428669

    Albert
    Keymaster

    Dear lblucker,

    I visited your site and tried to edit a page as well as post, everything still works fine. Did you edit the page or post that show the error?

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Image edge modification #428563

    Albert
    Keymaster

    Dear groupe exartum,

    I hope you were satisfied with our theme as well as the level of service we provided. I am very grateful if you could please consider to rate 5 stars for our theme at http://themeforest.net/downloads. This is the motivation for us to improve our theme’s quality and services.

    Look forward to receiving your rating.

    Yours Sincerely,

    Albert

    in reply to: version mobile #428562

    Albert
    Keymaster

    Dear [email protected],

    You can give me a login account I will help you fix it.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Fundpress / Stripe #428516

    Albert
    Keymaster

    Dear [email protected],

    I check it in test mode and found that everything worked well(http://prntscr.com/ndh1b1http://prntscr.com/ndh1gh). You can check your API as well as I have found that you have not installed the content in the email I have added a small paragraph and I still receive the email after contributing.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Homepage revolution slider not displaying correctly #428393

    Albert
    Keymaster

    Dear ruthbri,

    Please check again I fix it for you.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Image edge modification #428201

    Albert
    Keymaster

    Dear groupe exartum,

    I fix it for you please check again.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Homepage revolution slider not displaying correctly #427980

    Albert
    Keymaster

    Dear ruthbri,

    You can edit the page and delete old widget Slider and add again widget ‘Revolution Slider’. If you can not change it please give me a login account I will help you.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: adding new widget areas #427968

    Albert
    Keymaster

    Dear namicentraltx,

    You can send it to email [email protected]

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Problem with image and category #427951

    Albert
    Keymaster

    Dear resetweb,

    Can you give me admin account to check? I need to check back on your page.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Cache plugin breaks donate form #427947

    Albert
    Keymaster

    Dear rdbrinkhurst,

    Can you tell me the cache plugin you are using? I use the ‘WP Super Cache’ plugin and everything still works fine.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Gallery Page #427731

    Albert
    Keymaster

    Dear Hamza Haikalane,

    1. You want something smaller?

    2. I fix it for you please check again.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Translate in 3 languajes #427721

    Albert
    Keymaster

    Dear mgoteros,

    You should use the WPML plugin to create 3 languages ​​which are the best plugin. Can I know more about what problem you are having?

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Search Form Customization #427718

    Albert
    Keymaster

    Dear dhk28,

    Can i know what you are customizing? I can help you more accurately. Want to add child search?

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Sailing #427692

    Albert
    Keymaster

    Dear dhk28,

    You can give me a screenshot it, I can not understand it.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Booking captcha #427684

    Albert
    Keymaster

    Dear webtechsmart,

    1. To add captcha to checkout can I know if you use a plugin or google captcha? This option is currently unavailable, but I can help you with a little expensive if you explain more about it.

    2.3. About multiple languages: there may be errors during the translation process. I can have a login account to check more carefully.

    4. I found there was a message added to the cart successfully. You should use the sidebar to have a shopping cart in the sidebar, so it will be clearer or use config ‘custom process’ to navigate.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress


    Albert
    Keymaster

    Dear faelma,

    I see your site is currently multilingual, not just translated into your language. To use multiple languages, you need to install WPML plugin because it is the best support plugin.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Some Questions About HOTEL WP #427682

    Albert
    Keymaster

    Dear Cynthia lopez,

    1. Do you want to replace the image of the demo because I see the demo image appearing first?

    2. Do you see that you have changed it to another URL, or have you changed somewhere else?

    3. $ 350,000 COOP, this is a currency not available so it will not display, please check back.

    4. Can I give you an account I will check more closely?

    5. We have shortcode ‘Thim Social Link’, please check back.

    6. I don’t see a slider on the page.

    7. To change the URL you can use the ‘Loco Translate’ plugin to change its URL to the URL you want.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Top image won't go away #427673

    Albert
    Keymaster

    Dear teezecrost,

    Please give me your login account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your problem.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Load screen #427666

    Albert
    Keymaster

    Dear rneal315,

    You can turn off it in: Appearance -> Customize -> Styling -> Featured -> change Preload Type to ‘No’ option.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Room layout Page #427662

    Albert
    Keymaster

    Dear MondelloBeach,

    Please check again, I fix it for you. I add element <div class="col-sm-8"> and close tag </div>

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Single room booking #427648

    Albert
    Keymaster

    Dear instalondon,

    I have understood your requirements but I find it does not have a specific formula so it is difficult to develop for you. About your other contributions: I will send it to our plugin developer and will develop it in the future.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Change Theme default colours #427646

    Albert
    Keymaster

    Dear fergalmccabe,

    Sorry for late, We just went through a holiday.
    To change the color of the page, just go to Appearance -> Customize -> Styling -> Background Color & Text Color.
    I can not log in your site.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress


    Albert
    Keymaster

    Dear smiller945,

    Currently, the plugin does not have this functionality, we will check and develop it in the future.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Cache plugin breaks donate form #427631

    Albert
    Keymaster

    Dear rdbrinkhurst,

    please give me your login account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your problem.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Fundpress / Stripe #427628

    Albert
    Keymaster

    Dear [email protected],

    Sorry for late, We just went through a holiday.
    I have a donation test on our departmental server and the contributor still receives the email immediately after contributing.
    The plugin does not yet have an invoice sending function from the stripe to email contributors only email from your site to email contributors.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Responsive Issue #427602

    Albert
    Keymaster

    Dear hit2web,

    Sorry for late, We just went through a holiday.
    Can you give me a login account and the size you are checking I will check and fix it for you as well as an update in the latest version of the theme?

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Image edge modification #427601

    Albert
    Keymaster

    Dear groupe exartum,

    You can give me a login account I will help you custom it.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: SiteOrigin Page Builder Option Gone #427600

    Albert
    Keymaster

    Dear 317marketingllc,

    Please give me your login account by using “access information”, see instruction here https://thimpress.com/knowledge-base/send-sites-access-information/, I will check your problem.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: adding new widget areas #427596

    Albert
    Keymaster

    Dear namicentraltx,

    Sorry for late, We just went through a holiday.
    You can give me a login account I will help you check it.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Problem with image and category #427591

    Albert
    Keymaster

    Dear resetweb,

    1. I understand what you mentioned but in our code, we have cut the image to a fixed size to ensure the layout is not broken. Above we cut to 434×600, and the bottom part is 1014×583 (https://www.autotriboo.it/category/novita/). In the single post page (ex: https://www.autotriboo.it/nuova-peugeot-208-arrivera-prima-a-chi-la-noleggia/) is the original size with width = width of the component contains photos and height is automatic (http://prntscr.com/nch8xc).

    2. What ingredients do you want to hide? I will help you adjust it, and you can provide an existing account admin account as a guest account.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Cannot import demo #427589

    Albert
    Keymaster

    Dear dim3869,

    Sorry for late, We just went through a holiday.
    I import it for you please check again.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Changing Pre Loader Text #427588

    Albert
    Keymaster

    Dear fergalmccabe,

    Sorry for late, We just went through a holiday.
    To change the color of the page, just go to Appearance -> Customize -> Styling -> Background Color & Text Color.
    I can not log in your site.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Problem with image and category #426999

    Albert
    Keymaster

    Dear resetweb,

    1. The image on the single post is full and in the shortcode, we set it to the standard size so as not to damage the layout, I explained it to you.

    2. This may not be right for you because you have a few posts, many users want the prominent posts above and below will be the list of articles. If you want to change, I will check and guide you because this is not a theme error(http://prntscr.com/nayp75).

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Problem with image and category #426950

    Albert
    Keymaster

    Dear resetweb,

    The top image is our shortcode and in this shortcode, the image is re-sized to ensure the layout is not error-free(http://prntscr.com/nay4h0). The image under the post it is being placed as 1014×583 is the original size of the image.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Translate WP Hotel Booking & Dashboard Sailing Theme #426947

    Albert
    Keymaster

    Dear Alejandro Sáez,

    To translate the plugin you just need to use the ‘Loco Translate’ plugin to translate it simply and freely. https://thimpress.com/translate-your-wordpress-theme-with-the-loco-translate-plugin/

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: How to get the "DISCOVER" button back? #426945

    Albert
    Keymaster

    Dear aerojoe777,

    I hope you were satisfied with our theme as well as the level of service we provided. I am very grateful if you could please consider to rate 5 stars for our theme at http://themeforest.net/downloads. This is the motivation for us to improve our theme’s quality and services.

    Look forward to receiving your rating.

    Yours Sincerely,

    Albert

    in reply to: Problem with image and category #426933

    Albert
    Keymaster

    Dear resetweb,

    I understand it you can give me a login account, I will check this and help you fix it.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Problem with image and category #426899

    Albert
    Keymaster

    Dear resetweb,

    I have not understood your question may explain more or give me image error so I can advise more accurately.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Cannot import demo #426869

    Albert
    Keymaster

    Dear dim3869,

    Please check again I import it for you.

    Look forward to hearing from you.

    Yours Sincerely,
    Multilingual WordPress

    in reply to: Coupon option not working in checkout #426785

    Albert
    Keymaster

    Dear raviindra,

    I hope you were satisfied with our theme as well as the level of service we provided. I am very grateful if you could please consider to rate 5 stars for our theme at http://themeforest.net/downloads. This is the motivation for us to improve our theme’s quality and services.

    Look forward to receiving your rating.

    Yours Sincerely,

    Albert

Viewing 50 posts - 1 through 50 (of 5,671 total)