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[Isaac Lewis]

Hi giannis,

Please send us an FTP account, we’ll fix your site.

Thanks.

[Isaac Lewis]

Hi,

We’re fixing that issue, when we have done, and test don’t have any error, we’ll update the new version and reply to you. Please wait.

Thanks.

[Isaac Lewis]

Hi MAAW,

Sorry, we mistake some thing, we fix that code on your site, please check it.

And i want that the price does not show only for members where the course is already a part of their member plan. Should be a dynamic code and this css code seems to be a general effect no?

– We don’t get your mind, can you write clearly.

Thanks.

[Isaac Lewis]

Hi,

It means, Can you send us the user name and password to log in those users errors, so we can check why?

Thanks.

[Isaac Lewis]

Hi,

We tested on your site, and we see the function runs normally. We create user test\[email protected] to buy https://pomagajprvi.si/product/e-knjiga/. When order Woo status Completed, it will create LP Order has courses of Level user bought. You can see the images Order of Woo: https://imgbbb.com/image/TUdMbi and LP Order https://imgbbb.com/image/TUdBW7

– If you have any issues about Payment, payment gateway, order Woo can’t auto-completed, you should contact the developer of that payment plugin. LP – PMS only add-hook when order WC completed to create LP – Order

Thanks.

[Isaac Lewis]

Hi,

1 – Integration WooCommerce / Paid Membership Pro / LearnPress;

– We tested buy level via product of Woo on your site, it runs normally. We created usser test\[email protected] and buy product https://levideoliveira.com.br/produto/curso-de-flauta-doce/. When order Woo status Completed, it will create LP Order has courses of Level user bought. You can see the images Order of Woo: https://imgbbb.com/image/TUJwHn and LP Order https://imgbbb.com/image/TUJ8Ul

– If you have any issues about Payment, payment gateway, order Woo can’t auto-completed, you should contact the developer of that payment plugin. LP – PMS only add-hook when order WC completed to create LP – Order

Please check it.

[Isaac Lewis]

Hi,

Can you send us info that user to check, we installed ‘Switcher user’ plugin on your site, but it didn’t work.

Thanks.

[Isaac Lewis]

Hi,

You can apply Css code by go to Apperance\Customize\General\Custom Css and add code below to the last line:

single-lp_course .course-price {
 display: none;
}

Thanks.

[Isaac Lewis]

Hi Migracion Culinaria,

I have another issue with the auto-enroll using the MercadoPago payment gateway. I tested this purchasing my own course but is not auto-enrolling me. I have to manually change the transaction from “Processing” to “complete” on the LearnPress orders section on the backend in order to see the course. I do have auto-enroll enable under learnpress ->Payment -> settings but is not working.

– About issues about Payment, you should contact the developer of that ‘MercadoPago payment gateway’ plugin. ex: you can buy only Product of woo not course and check status order.

Thanks.

[Isaac Lewis]

Hi,

Can you tell me exactly the issues?

We tested on site https://slsdance.com/ and see runs normally. You can see the image https://imgbbb.com/image/TUSx38, and when we change the status to completed it will like image https://imgbbb.com/image/TUSkOF.

We think the problem can by the payment gateway. If right, you should contact to the developer of that plugin or PMS to help, we only hook add courses to LP when order completed.

Thanks

[Isaac Lewis]

Hi,

We see when user buy certificate, info about certificate id did not save on the database, so the user can’t download that. We’ll continue check and fix those issues on your site.

With user [email protected] certificate right is https://satoms.com/certificates/ee3a68036f536295d25a723d0e3c7179/

Thanks.

[Isaac Lewis]

Hi,

We’re checking and debug your site, please wait, when we have done, we’ll reply to you.

Thanks.

[Isaac Lewis]

Hi,

When we choose page builder to import demo, we need to call admin-ajax.php default of WordPress but it not successful, you can see image https://imgbbb.com/image/TUOuUv. Please recheck.

Thanks.

[Isaac Lewis]

Hi MAAW,

Oh, I see and understand your issues. Currently, we did that update list courses only when editing membership and add courses or remove courses. So you should go to Memberships \ Settings then edit a level and add\remove courses on here.

With case not save list courses in levels before, you should save again level.

Thanks.

[Isaac Lewis]

Hi,

You can read how to fix that on the topic https://wordpress.org/support/topic/conflicto-con-la-actualizacion-de-woocommerce/?view=all#post-13076779

Thanks.

[Isaac Lewis]

Hi davey328,

I changed the certificate to free for user @gmail.com”>@gmail.com">bfcarrascocuenca@gmail.com so I could download and email his certificate and now when you click on the certificate to download is ‘Page Not Found’ and takes you to the blog page!

https://satoms.com/certificates/1ed7eb86b6c9f7f729ae9c4f340b9314/

– You need to try log-in with user [email protected] to download this certificate.

Hi, the problem is still occurring. It seems to happen when a user cancels a certificate order in PayPal and then proceeds to purchase a certificate later.

User: @gmail.com”>@gmail.com">bfcarrascocuenca@gmail.com

It looks like someone deleted user [email protected] course details. Was that you guys? If so, please do not do this again without running it by me first.

– oh, please send us Cpanel, or info MYSQL, we need to see Database.

Thanks.

[Isaac Lewis]

Hi,

Can you write exactly when it errors, we can’t know why site have those errors.

Thanks.

[Isaac Lewis]

Hi giannarabest,

Please send us the FTP site or Cpanel, we need to debug your site.

Thanks.

[Isaac Lewis]

Hi,

That issue is resolved on the https://thimpress.com/forums/topic/learnpress-woocommerce-payment-methods-plugin-crashes-website/ so we will close this topic.

Thanks.

[Isaac Lewis]

Hi jure.kocman,

Please update LP – PMS v3.1.15 and recheck and we can’t access with your account, please check and resend.

Thanks.

[Isaac Lewis]

Hi davey328,

We updated to your site LP – Certificate v3.1.4 beta, please check and reply to us.

And we see the progress of user [email protected] currently is 21.4% Failed, so the user can’t see the certificate to buy, we don’t know why that user can bought certificate?

Thanks.

[Isaac Lewis]

Hi edrey,

This seems to be fixed! Only shows an error but it seems is fixed now, leave you an image about the error, but In spite of error works.

image: https://prnt.sc/tam4u6

– Oh, We see PMS order status ‘cancel’ too, you can see the image https://imgbb.online/i/bcEUF. So it errors by PMS, you should contact them, we only add-hook when PMS cancel level will cancel LP order, for best to test cases, you should deactivate LP – PMS of us and buy level.

Finally a new doubt more. when I click register, instead of go to the default registrattion form of WordPress as do it before, now goes to subscriptions levels, do you know how can I change that?
Leave an image for better explanation: https://prnt.sc/tambmp

– No, we don’t modify to anything if not our project, We see that link register true, but we think some code handle and redirect it to the page level, please recheck.

Thanks.

[Isaac Lewis]

Hi Ricardo,

We see your site config payment via Paypal Standard gateway. PMS advice use Paypal express, you can read reason them write on here https://www.paidmembershipspro.com/read-using-paypal-standard-paid-memberships-pro/

And as we told you, all issues with payment you should contact to PMS, because they develop that plugin, they understand it than us.

Thanks.

[Isaac Lewis]

Hi Ricardo,

Oh, we understand that, those issues are the payment gateway, LP – PMS don’t handle pay method, it only hook when done, we test local site and same issues so we think you should contact to the developer of Paid Memberships Pro – WooCommerce Add or Paid Memberships Pro to help.

Thanks.

[Isaac Lewis]

Hi,

You go to Order and download, you can see image https://thimpress.com/wp-content/uploads/2015/06/Screenshot_2-8.png and https://thimpress.com/wp-content/uploads/2015/06/Screenshot_2-9.png

Or send us Admin your site, we’ll upload it to your site.

Thanks.

[Isaac Lewis]

Hi pazi71,

We updated Lp – Certificate version 3.1.4 beta to your site, please check and reply.

Thanks.

[Isaac Lewis]

Hi novelwebcreation,

Please resend info you site, we can’t access, we’ll upload LP – Certificate version 3.1.4 beta to your site, you can test it.

Thanks.

[Isaac Lewis]

Hi MyeungukCho,

We updated LP – Certificate version 3.1.4 beta to your site, we deactivate the plugin “Autoptimize” because it make js runs not right, then test with account test\[email protected], course https://mendilab.com/wp-admin/post.php?post=13515&action=edit&tab=course_settings&message=1, now certificate runs normally.

Please check and reply to us.

Thanks.

[Isaac Lewis]

Hi eran.gal,

We updated LP – Certificate version 3.1.4 beta to your site. Please check and reply to us.

Thanks.

[Isaac Lewis]

Hi,

We can’t access Admin dashboard with your account. Please check and resend.

Thanks.

[Isaac Lewis]

Hi academiacrandi,

We can’t access Admin dashboard with your info, please recheck.

Thanks.

[Isaac Lewis]

Hi investurself,

We updated LP – Certificate version 3.1.4 beta to your site, we deactivate plugin “Autoptimize” => it make js runs not true then we test with course https://investurself.com/wp-admin/post.php?post=9914&action=edit&tab=course_settings&message=6 it runs normally. Please check and reply to us.

Thanks.

[Isaac Lewis]

Hi vishnupkv,

So, for the user registration issue changes you made are adding wp-login-thim.php file. No other file changes you made. Is my understanding correct?

– Yes.

Thanks.

[Isaac Lewis]

Hi,

We create ‘Course test woo’ and add to cart is successfull, you can see the image https://imgbb.online/i/bkDci

Thanks.

[Isaac Lewis]

Hi,

When we try to create a staging environment in wpengine for this site, we are getting error message from wpengine. Its attached here.
http://prnt.sc/t8gjcn

Can you tell if you modified any wp core files? what are they?

– No, we didn’t modified any file wp core, we add only wp-login-thim.php.

Thanks.

[Isaac Lewis]

Hi samosanction,

We’re fixing that, when we have done, we’ll upload the version beta to your site and reply to you.

Thanks.

[Isaac Lewis]

Hi vishnupkv,

We didn’t know the reason why when submitting data login to file wp-login.php it errors (we think reason by your server have some config with that file), we created file wp-login-thim.php with the same content with file wp-login.php and submit to that file to handle it runs normally.

Please recheck server.

Thanks.

[Isaac Lewis]

Hi louisa,

We test with user test/[email protected] it answers assignment Practical Assignment 3 – Sew in Braidless Weft Hair Extensions it show normally, you can see on the link http://students.loveyourhairbristol.com/wp-admin/admin.php?page=assignment-evaluate&assignment_id=4400&user_id=18&assignment-nonce=966795a803

But we didn’t know reason it errors with user Samb.

We fixed code on your site, now all assignment of user runs normally.

Please check it.

Thanks.

[Isaac Lewis]

Hi,

I have the addon to buy it via woocommerce. When someone buy the memebrship the order is complete but they can’t access.

– Can you tell us the name of that plugin? Can you capture video errors and upload video to https://www.screencast.com/?

We checked your site but see okie. We didn’t know case errors.

Thanks.

[Isaac Lewis]

Hi MAAW,

We tested it, we try to add memberscourse10 to level Test membership and see it runs normally. Users: tester and buyer3 can access ‘memberscourse10’ course, you can see the image https://ibb.co/Cw2nnZZ. Please send us some images errors, or capture video error and upload to Screencast.

Thanks.

[Isaac Lewis]

Hi dano,

We’ve checked it, it errors by ‘Breeze’ plugins cache and compresses js not right so errors js add to cart, we deactivate that plugin and runs normally, please check before installing any plugin.

Thanks.

[Isaac Lewis]

Hi contact57,

We see that errors, we’re fixing it, when done we’ll publish the new version and reply to you.

Thanks

[Isaac Lewis]

Hi investurself,

My website now is published so please when you try to solve this issue don’t change the language of any course. and try with other way to solve it.

– Yes, if need we only create the new data to test.

https://investurself.com/wp-login.php?action=tc-developer-access&access_token=2280eb07f75fa3cefcf9ccb9ac793845&access_id=1

– You should send us info Admin your site because the token link can expire.

Thanks.

[Isaac Lewis]

Hi aeroscience,

We publish LP – Frontend Editor v3.1.0, please update and recheck.

Thanks.

[Isaac Lewis]

Hi,

We can access your Admin site, after login site must enter code confirm like image https://ibb.co/xzbvzpN.

Please recheck.

Thanks.

[Isaac Lewis]

Hi schallerlawfirm,

However, the fix caused a new bug. The new bug causes the course price amount to appear in the “Price” box on each course page despite checking the “Always Buy the Course Through Membership” box. See LearPress>Settings>Memberships>Always Buy the Course Through Membership. The price identified in the “Price” box on each course page is the price inserted by the administrator in each respective course. See LearnPress>Courses>[select any course]>Course Settings>Pricing>Price. If no price was inserted, then the “Price” box on the respective course would state “FREE.” Appropriately, the “Button Buy Membership” language also appears below the course price in the “Price” box on each course page.

– Oh, it still shows before we publish the new version. But if we want, we’ll fix that only your site.

Thanks.

[Isaac Lewis]

Hi Ricardo,

We try to buy via PMS, via PMS woo, and via LP, it runs normally. Can you tell us exactly How many ways your config buy membership? and case users have issues after update the new version LP – PMS.

Thanks.

[Isaac Lewis]

Hi,

Sorry reply late, we publish LP – Frontend Editor v3.1.0, please update and recheck

And we can’t access Dashboard Admin with account [email protected], please check it and resend the Admin account.

Thanks.

[Isaac Lewis]

Hi edrey,

2.- When the user cancel the subscription, after the time period he paid, he still continue accessing all courses.

– we tested with account test/[email protected], we buy and cancel, it runs normally like images https://imgbb.online/i/bMakB and https://imgbb.online/i/bMzuT, you can go to https://rey3d.com/eng/wp-admin/edit.php?post_type=lp_order and see, and on your video, we didn’t see you capture this issue. Please recheck

1.- When the user buy the subscription, he can access to all courses that contains the subscription even if his paypal account is empty (no money).

– About this issue, we see your video visa card have money, we can’t read more exactly the text on that, because it not English. You should try to disable LP – PMS plugin, Learnpress and buy a membership, if you see the user have just buy in PMS order => so PMS not right, you should contact PMS plugin and don’t mention to Learnpress, and write exactly your problem.

Thanks.

[Isaac Lewis]

Hi,

You can read the guide on the https://thimpress.com/product/paid-memberships-pro-add-learnpress/ part 1. Download and Install

Read carefully the guide, the new version update more features.

Thanks.

[Author]

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