Forum Replies Created
January 30, 2020 at 6:24 PM in reply to: How to chnage the position, color and background of Footer bottom #520808
i followed your instructions but I can’t find what you referred to.
I couldn’t find the footer botton in the available options in this screen, only footer is avialable:
There is Footer bottom on the widget but it doesn’t include any settings for adjustifying:
please give me more detailed expalanation to be able to modify these settings.
this isn’t the first time to happen and I informed you before and you figured it out. I am the main admin for this account and noone has an access to it. These changes happened without any interferrence from me so please help me to understand what is going on.
Please please help
I can’t see it’s Okey now. please check my last message. I didn’t do any changes of those:
Something is going wrong so please check the root cause then we would figure all these issue once for all
Thanks for your support
Dear Huyen Anh
Kindly believe me. I see all above and customized it and all these changes happened without any action from my side.
Now, when I tried to set the logo, it appears from right to left and the menues as well.
Please check with me if there is anything going wrong on the theme like plugin or antyhing else
update: I already fixed it. Kindly ignore and close this ticket
Honestly, I don’t knwo what is going on. I have set up the Woocommerce to go to “Cart” page and it was working fine. After you fixed this cae, it is moving to LP Checkout, Can you please fix it as it was. I mean this page: https://resala-academy.com/lp-checkout/
I have manage to chenge LP checkout page to Cart but there is still an issue:
Kindly let me know the exact settings for the folloing:
When I click on Buy button https://prnt.sc/qhgig1 it should move to this page: https://resala-academy.com/product/quran-maqrah/ so as to be able to update the quanity item in the cart as shown here: https://prnt.sc/qhgjok then to Checkout page.
Can you please let me know at your earlist?
I am not expert in web development, that’s why I asked you to let me know only the main plugins needed for the Website to work properly. I think other guys needs the same answer to help them optimize their website as well.
It works fine now. Thanks for your regular support
Please ignore this request
Ok. I have been able to figure it out
Thanks for your support
Fixed. Thanks for your supportDecember 24, 2019 at 10:01 AM in reply to: All courses appears in the Checkout page/Membership plans #511635
Ok. Let’s close this tecket as well
Thanks for such
Fixed. Kindly close this ticket as well
Thanks for your support in suchDecember 24, 2019 at 9:55 AM in reply to: All courses appears in the Checkout page/Membership plans #511628
When you remove it, the “Subscribe” button will disappear in the course page
Dear Huyen Anh,
Honestly, I am not expert in such stuff so please let me know if you can fix them since it appeared suddently without any action from my side, Can you please recheck and fix them? All these errors are crucual especially log in and register button issue
These cases happened after I created the ticket for Membership plans issue which I am only workong on it at the moment. No files has been modified or changed
Fixed now. Kindly reply to the other tickets to cloase them as well
I tried something regarding the footer widget and it works: https://prnt.sc/qenu03
Now, the issue is with the posts of the blog, why I try to open it, it asks me to register for any Membership plans, and when I already register, the same issue still as it. This is a blog so it should appears publicly so let me know if you can help to make it not restrictedDecember 23, 2019 at 5:42 PM in reply to: All courses appears in the Checkout page/Membership plans #511409
The issue is still the same. When I remove a course form a Membership plan:
still all the courese appears in the Checkout page but put X before the remove course:
In case I remove this course from all Membership plans, the “Subscribe” button disappears.
What I need is when I click on a course, only this course appears in the membership plans page, Is it applicable? It should be logic and simple!!!
Sorry but you told me the reasons not the solutions. Regarding the Menus, I have created them before and they were shown in the footer bottm but after you fixed the blox, they went in the top so I don’t know what’s happendin.
please check and advise again
Thanks in advanceDecember 23, 2019 at 5:26 PM in reply to: All courses appears in the Checkout page/Membership plans #511398
Dear Huyen Anh
yes, you are correct but since I sell a course in a membership level, it should direct me to all membership levels only for this course and only this course should appear in the Checkout page not all courses we seel otherwise the customers will claim us something they didn’t pay for, Am I clear?
I see there is something went wrong in the Menu bar. These menues weren’t in the top:
There were here in botton footer in this place:
Can you fix this case as well?
Another thing, when I try to open any post of the blog, it asks me to register for any of the paid membership plan however the blog should be shown for anyone, can you let me know what is the issue and how can I make it public:
https://prnt.sc/qemndpDecember 21, 2019 at 7:39 AM in reply to: Modify the Courese Features Matrix on Paid Membership #510980December 21, 2019 at 5:48 AM in reply to: Modify the Courese Features Matrix on Paid Membership #510975
Is there any update for this ticket please?
This is an urgent request
Sorry, which database do you mean please?
I checked both and nothing received related to such confirmation email
This procedure should be done by the admin himself but I am asking to make it visible in the user’s profile to update it himself and no action needed by our end, got it?
Hello Huyen Anh
Should I expect a notification via email once anyone regist for news subcription and where can I find the subscriber email on the WP dashboard?
it worked now
Hello Huyen Anh
This screen appears for me as well but after I fill it up and submit no action taken.
please recheck and advise. I checked it and found it takes a different shordcode than the “User Registration Form”.
[miniorange_social_login shape=”longbuttonwithtext” theme=”default” space=”4″ width=”240″ height=”40″]
Hello Huyen Anh
Can you please send me more detailed instructions like how to create child them and so on to avoid any potential mistakes. your support is highly appreciated
Is there any update please?This reply has been marked as private.
Thanks for your quick support. I have a question please:
We don’t sell courses Like Udemy or Courses but we provide one-on-one classes between Tutors and students. The question is your theme can support such purpose and our tutors can stream on online video with our students.
Please adviseThis reply has been marked as private.
As per your request, I am trying to send the access info of my WP through Access info tab but it keeps loeading “Submitting …”, Pease advise if there is a support email I can send it through to fix my technical current issue.
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