Automatic account creation after payment

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- May 27, 2024 at 7:56 PM #977824
  
  arretedebouder
  Participant
  
  Learn Press no longer automatically creates a customer account after a payment.
  In addition, the translation of elements on the payment page is no longer displayed.
  How can these problems be resolved?
- May 28, 2024 at 9:14 AM #977895
  
  Louisa
  Moderator
  
  Dear arretedebouder,
  
  Customers can still create an account when purchasing the course https://prnt.sc/849JwlkQT_ev, please check again.
  
  The translation is lost, can you take a photo of that part for me?
  
  Sincerely
  
  ======================
  
  ThimPress support team
  
  Louisa
- May 28, 2024 at 2:50 PM #978028
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- May 29, 2024 at 1:19 PM #978277
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- May 29, 2024 at 2:04 PM #978313
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- May 29, 2024 at 2:18 PM #978318
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- May 30, 2024 at 9:03 AM #978538
  
  Louisa
  Moderator
  
  Dear arretedebouder,
  
  Your site is really slow, testing it is difficult for me. First, about you not receiving email after registering, I see you have not installed any email setup plugin, please install SMTP plugin https://www.siteground.com/tutorials/wordpress/use-smtp/ .
  
  Sincerely
  
  ======================
  
  ThimPress support team
  
  Louisa
- May 30, 2024 at 9:14 AM #978541
  
  Louisa
  Moderator
  
  Dear arretedebouder,
  
  The payment part, it’s too slow so I can’t go into settings to check it for you, you can check it again. Turn on another payment method to see if it works properly?
  
  Sincerely
  
  ======================
  
  ThimPress support team
  
  Louisa
- May 30, 2024 at 9:54 PM #978692
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- May 31, 2024 at 9:27 AM #978762
  
  Louisa
  Moderator
  
  Hi arretedebouder,
  
  1. I assigned this issue to our developer and will give you a solution asap.
  
  2. I checked and still received emails normally https://prnt.sc/8_dG7g-ZXnqI, you can check again.
  
  Best Regards,
  
  Louisa
- June 4, 2024 at 3:51 PM #979577
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- June 5, 2024 at 8:45 AM #979670
  
  Louisa
  Moderator
  
  Dear arretedebouder,
  
  We are fixing it, please wait a little longer.
  
  Sincerely
  
  ======================
  
  ThimPress support team
  
  Louisa
- June 10, 2024 at 10:27 PM #980500
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- June 11, 2024 at 9:54 AM #980555
  
  Louisa
  Moderator
  
  Dear arretedebouder,
  
  The error is because you overwrote the template into the child theme https://go.screenpal.com/watch/cZ1XnCVNyur, please check again.
  
  Sincerely
  
  ======================
  
  ThimPress support team
  
  Louisa
- June 11, 2024 at 10:11 PM #980698
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- June 12, 2024 at 11:43 AM #980775
  
  Louisa
  Moderator
  
  Dear arretedebouder,
  
  We renamed the file in the child theme and it worked. Please check again.
  
  Sincerely
  
  ======================
  
  ThimPress support team
  
  Louisa
- June 14, 2024 at 2:00 PM #981298
  
  arretedebouder
  Participant
  
  This reply has been marked as private.
- June 14, 2024 at 2:56 PM #981317
  
  Julia
  Keymaster
  
  This reply has been marked as private.
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