Help Center
Welcome to ThimPress Support Center
Have a nice day my friends. Now, how can we help you today?
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Latest Guides
Recent Tickets
- Missing information in corse results by d0ckers
- How to disable mega menu for mobile users by centralcollegeuae
- How to disable mega menu for mobile view by centralcollegeuae
- I cant get the theme to work by janpeterruis
- PC and Mobile Submenu alignment by centralcollegeuae
- Submenu is not clickable and not aligned properly in Mobile by centralcollegeuae
- unable to run app by rajbhushanedukalp

Knowledge Base and Documentation
Here gather all Frequent-Asked-Questions (aka FAQs), guides, docs, solutions and almost everything about our products. Very useful, much convenient, many wow :O
Contact Presale
The Presale department is always here to help you and answer to your query, inquiries, wonders on any of our products regarding WordPress themes, plugins and professional WordPress job

Create a Support Ticket
If you have tried both the Knowledge Base and Documentations, but still haven’t had an answer for you, then you can create a support ticket. Support ticket is where we deliver tech support with deep care and professional support service
Customization job
If you need to customize some features, add extra pages, optimize your WordPress site speed, customize contact form or anything you can imagine, here is where you can request our professional customization services. Please send your requirements to us via the following form.
We provide some Professional jobs on Envato Studio here, you can check it out: ThimPress Envato Studio
Or you can request custom job below:
Support Policy
We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend).
Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.