ThimPressThimPress ThimPress
  • Best Deals
    • Eduma | Education WordPress Theme $439 $69 Only!
    • Eduma Mobile – React Native LMS Mobile App for iOS & Android – $54 Only!
    • Sailing | Hotel WordPress Theme – $54 Only
    • LuxStay | Hotel & BnB WordPress Theme – $54 Only
    • Coaching | Life & Fitness Coaching WordPress Theme – $54 Only!
    • CorpTrain | Corporate Training WordPress Theme – $49 Only!
    • StarKid | Kindergarten WordPress Theme – $44 Only!
    • IvyPrep | Education & School WordPress Theme – $44 Only
  • LearnPress
    • LearnPress – LMS WordPress Plugin
    • LearnPress Store
    • LearnPress Add-Ons
    • LearnPress PRO Bundle
    • LearnPress Mobile App
  • Plugins
    • All
    • LearnPress Add-Ons
    • Create Courses Add-ons
    • Manager Courses Add-ons
    • Sell Courses Add-ons

    Plugins30

    LearnPress PRO Bundle
    LearnPress Semi-Pro Bundle
    LearnPress Semi-Pro Bundle
    WooCommerce add-on for LearnPress
    Certificates add-on for LearnPress

    LearnPress Add-Ons30

    LearnPress PRO Bundle
    LearnPress Semi-Pro Bundle
    LearnPress Semi-Pro Bundle
    WooCommerce add-on for LearnPress
    Certificates add-on for LearnPress

    Create Courses Add-ons8

    Paid Memberships Pro add-on for LearnPress
    Frontend Editor add-on for LearnPress
    Assignments Add-on for LearnPress
    Random Quiz add-on for LearnPress

    Manager Courses Add-ons14

    Certificates add-on for LearnPress
    Gradebook add-on for LearnPress
    Content Drip add-on for LearnPress
    Co-instructors add-on for LearnPress

    Sell Courses Add-ons6

    WooCommerce add-on for LearnPress
    Paid Memberships Pro add-on for LearnPress
    Stripe add-on for LearnPress
    2Checkout add-on for LearnPress
  • Best Themes
    • All
    • Education Themes
    • Hotel Themes
    • WordPress Blog & Magazine Themes
    • Free

    Themes28

    onelms education wordpress theme
    OneLMS – Education WordPress Theme
    home page academy
    AcademyLMS: The Renovation for eLearning WordPress theme
    education pack
    Education Pack: #1 Free Education WordPress Theme
    SaleMaster Shopify Theme
    SaleMaster – Creative Multipurpose Shopify Theme

    Education Themes20

    onelms education wordpress theme
    OneLMS – Education WordPress Theme
    home page academy
    AcademyLMS: The Renovation for eLearning WordPress theme
    education pack
    Education Pack: #1 Free Education WordPress Theme
    elearning
    Education LMS WordPress Theme – eLearning WP

    Hotel Themes4

    sailing
    Hotel and Resort WordPress Theme | Sailing
    hotel
    Hotel and Resort WordPress Theme | Hotel WP
    luxhotel hotel & bnb wordpress theme
    LuxHotel – Hotel WordPress Theme
    vacation wp
    Vacation WP – Hotel Booking WordPress Theme

    WordPress Blog & Magazine Themes3

    megabuilder
    Construction WordPress Theme for Industrial & Architecture | MegaBuilder
    magwp
    Mag WP | Magazine Newspaper Blog WordPress Theme
    magazette travel
    Blog & Magazine WordPress Theme | Magazette Magazine

    Free1

    education pack
    Education Pack: #1 Free Education WordPress Theme
  • Blog
    • Education & LMS
    • Marketing & SEO
    • Tutorials & Docs
    • WordPress Plugin Collections
    • WordPress Theme Collections
  • Our Service
    • Customization
    • Maintenance Service
    • Hosting Service
    • Advertise
  • Help Center
    • Support Forums
    • Ticket Center
    • Documentation
    • Knowledge Base
    • FAQs
    • Contact us
  • 0
  • Sign in

    Sign Up

    Are you a member? Sign in now

    Sign In

    Lost your password?

    Not a member yet? Sign up now

    Lost Password

    Please enter your username or email address. You will receive a link to create a new password via email.

    Are you a member? Sign in now

  • Best Deals
    • Eduma | Education WordPress Theme $439 $69 Only!
    • Eduma Mobile – React Native LMS Mobile App for iOS & Android – $54 Only!
    • Sailing | Hotel WordPress Theme – $54 Only
    • LuxStay | Hotel & BnB WordPress Theme – $54 Only
    • Coaching | Life & Fitness Coaching WordPress Theme – $54 Only!
    • CorpTrain | Corporate Training WordPress Theme – $49 Only!
    • StarKid | Kindergarten WordPress Theme – $44 Only!
    • IvyPrep | Education & School WordPress Theme – $44 Only
  • LearnPress
    • LearnPress – LMS WordPress Plugin
    • LearnPress Store
    • LearnPress Add-Ons
    • LearnPress PRO Bundle
    • LearnPress Mobile App
  • Plugins
    • All
    • LearnPress Add-Ons
    • Create Courses Add-ons
    • Manager Courses Add-ons
    • Sell Courses Add-ons

    Plugins30

    LearnPress PRO Bundle
    LearnPress Semi-Pro Bundle
    LearnPress Semi-Pro Bundle
    WooCommerce add-on for LearnPress
    Certificates add-on for LearnPress

    LearnPress Add-Ons30

    LearnPress PRO Bundle
    LearnPress Semi-Pro Bundle
    LearnPress Semi-Pro Bundle
    WooCommerce add-on for LearnPress
    Certificates add-on for LearnPress

    Create Courses Add-ons8

    Paid Memberships Pro add-on for LearnPress
    Frontend Editor add-on for LearnPress
    Assignments Add-on for LearnPress
    Random Quiz add-on for LearnPress

    Manager Courses Add-ons14

    Certificates add-on for LearnPress
    Gradebook add-on for LearnPress
    Content Drip add-on for LearnPress
    Co-instructors add-on for LearnPress

    Sell Courses Add-ons6

    WooCommerce add-on for LearnPress
    Paid Memberships Pro add-on for LearnPress
    Stripe add-on for LearnPress
    2Checkout add-on for LearnPress
  • Best Themes
    • All
    • Education Themes
    • Hotel Themes
    • WordPress Blog & Magazine Themes
    • Free

    Themes28

    onelms education wordpress theme
    OneLMS – Education WordPress Theme
    home page academy
    AcademyLMS: The Renovation for eLearning WordPress theme
    education pack
    Education Pack: #1 Free Education WordPress Theme
    SaleMaster Shopify Theme
    SaleMaster – Creative Multipurpose Shopify Theme

    Education Themes20

    onelms education wordpress theme
    OneLMS – Education WordPress Theme
    home page academy
    AcademyLMS: The Renovation for eLearning WordPress theme
    education pack
    Education Pack: #1 Free Education WordPress Theme
    elearning
    Education LMS WordPress Theme – eLearning WP

    Hotel Themes4

    sailing
    Hotel and Resort WordPress Theme | Sailing
    hotel
    Hotel and Resort WordPress Theme | Hotel WP
    luxhotel hotel & bnb wordpress theme
    LuxHotel – Hotel WordPress Theme
    vacation wp
    Vacation WP – Hotel Booking WordPress Theme

    WordPress Blog & Magazine Themes3

    megabuilder
    Construction WordPress Theme for Industrial & Architecture | MegaBuilder
    magwp
    Mag WP | Magazine Newspaper Blog WordPress Theme
    magazette travel
    Blog & Magazine WordPress Theme | Magazette Magazine

    Free1

    education pack
    Education Pack: #1 Free Education WordPress Theme
  • Blog
    • Education & LMS
    • Marketing & SEO
    • Tutorials & Docs
    • WordPress Plugin Collections
    • WordPress Theme Collections
  • Our Service
    • Customization
    • Maintenance Service
    • Hosting Service
    • Advertise
  • Help Center
    • Support Forums
    • Ticket Center
    • Documentation
    • Knowledge Base
    • FAQs
    • Contact us

ThimPress Refund Rules

  • Home
  • ThimPress Refund Rules

Hi, we’re ThimPress and welcome to the ThimPress Refund Rules. These rules outline what you can expect from authors of the items you buy. They provide a transparent approach to refunds giving you a great platform experience and a “fair go”. This page is a copy of Envato Market Refund Rules, where we participate seriously and follow closely to ensure a coherent of policy for all of our customers in both ThimPress.Com and Envato Market.

As the creator and owner of the items on ThimPress, we are responsible to you for items you purchase. These rules are based on consumer laws that we think are the best “baseline” to apply to transactions that happen on ThimPress Market so you as the buyer have a consistent experience and know what to expect from all authors. Please be aware that in addition to these rules, each country has its own laws surrounding refunds, and these local laws are not excluded if they apply to you.

Here are the situations in which we expect authors to give a refund on an item and related services you have purchased.

  • Item is “not as described”
  • Item doesn’t work the way it should
  • Item has a security vulnerability
  • Item support is promised but not provided
  • Item support extension not used
  • Items that have not been downloaded
  • Why a refund may not be given

Item is “not as described”

An item is “not as described” if it is materially different from the item description or preview so you should expect the author to “tell it like it is” when it comes to the features and functionality of items. If it turns out the item is “not as described” you will be entitled to a refund.

Item doesn’t work the way it should

If an item doesn’t work the way it should and can’t easily be fixed you are entitled to a refund of the item. This includes situations where the item has a problem that would have stopped you from buying it if you’d known about the problem in the first place. If the item can be fixed, then the author is required to do so promptly by updating the item otherwise you are entitled to a refund of that item.

Item has a security vulnerability

If an item contains a security vulnerability and can’t easily be fixed you are entitled to a refund of the item. If the item can be fixed, then the author should do so promptly by updating the item. If the item contains a security vulnerability that is not patched in an appropriate timeframe then you are entitled to a refund of that item.

Item support is promised but not provided

If an author advertisers their item as including item support and you are not provide that support in accordance with the item support policy you will be entitled to a refund of your purchased support.

Item support extension not used

If you purchase an item support extension and request a refund of that extension before your existing item support expires you are entitled to a refund of that item support extension.

Items that have not been downloaded

If you have not downloaded a purchased item within 3 months from the date of purchase, you may be eligible for refund. You will be required to provide the author of that item your purchase code in order for the author to verify your claim that you have not downloaded an item. Although we think 3 months is a reasonable time, depending on where you are located, you might have a longer period to claim a refund if you have purchased for personal use and haven’t downloaded the item.

Why a refund may not be given

If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:

  • you don’t want it after you’ve downloaded it;
  • the item did not meet your expectations;
  • you simply change your mind;
  • you bought an item by mistake;
  • you do not have sufficient expertise to use the item;
  • you ask for goodwill; or
  • you can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation).

ThimPress Admin

eduma lms & education wordpress theme
Live Demo

More Info

Education WordPress Theme | Eduma
$69
coaching wordpress theme
Live Demo

More Info

Coaching | Coaching WordPress Theme
$59
CorpTrain Corporate Training WordPress Theme
Live Demo

More Info

CorpTrain | Corporate Training WordPress Theme
$49
sailing hotel
Live Demo

More Info

Hotel WordPress Theme | Sailing
$54
luxstay luxury hotel wordpress theme
Live Demo

More Info

Hotel & BnB WordPress Theme | LuxStay
$54
charitix nonprofit charity wordpress theme
Live Demo

More Info

Charitix | Nonprofit Charity WordPress Theme
$49
IvyPrep School WordPress Theme
Live Demo

More Info

IvyPrep | Education & School WordPress Theme
$44
resca restaurant wordpress theme
Live Demo

More Info

Restaurant WordPress Theme - Resca
$44

Logo Footer

We provide not only clean & modern WordPress Themes, we are also making sure every WordPress Themes we made must be high performance and optimized for SEO.

Company
  • Privacy Policy
  • Terms & Conditions
  • Refund Policy
  • Item Support Policy
Affiliate
  • Become an Affiliate
  • Affiliate Terms & Policies
Support
  • Documentation
  • Forum
  • How to get help
Product
  • Plugins
  • Themes
  • Advertise
FIND US ON
  • Facebook
  • Twitter
  • Envato
  • Youtube
Designed by ThimPress. Powered by WordPress.
DMCA.com Protection Status
  • Terms & Conditions
  • Documentation