Help please, i cant publish courses and i cant sett membership level.
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I get some error form learnpress and also i cant sett courses to public and the membership level cant be sett.
What can i do? added a screenshot of the errors but the course problem is the worst.I have looked through your documentation but none of this addresses the errors I am now getting. Everything has worked perfectly until now when I discovered a lot of errors. So the problem is that I can’t let everyone that access the page to take the course, some are completely free and can be run with a purchase or other login that doesn’t need a level. But everyone that takes a course need a login so we can save the information in a another database.
Publishing courses has been working but yesterday it started giving me pending instead of published. I have cleared the cache and tried troubleshooting but the error seems to be in Learnpress.
Also that the data from the plugin Loco translet has been removed for learnpress so something seems to be crazy there.
Paid membership pro had my levels cleared of courses so the fields that have courses at the different levels were suddenly empty. I’ve tried putting the courses back but now it doesn’t work anymore. Everyone can take the courses that have an entrance, but this isnot not possible anymore. My Nature’s best companies will only have the opportunity to see certain courses and all other members must have the NTF membership and receive the basic products. Those who buy a course will not receive a level.
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Dear felicia larsson,
I checked on your website, but it still works normally. You can watch my video https://www.loom.com/share/beb791ee1be74f17a1b39f5ad8409013
Please check it again.
Sincerely
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ThimPress support team
Daisy
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Showing you that members with the wrong membership still can begin a course that i set just for Natures Best företag. Not for Medlemmar NFT. Its really important that some courses just can be accessed buy Natures Best företag and the rest for Medlemmar NFT.
https://www.loom.com/share/6528ef090bf34a7cb1e22c4cdb0e84ff?sid=7fe5864d-88c4-445a-8544-9df6870a5aa4Showing you my problem that i cant pick a membership level. I have sett the course in the membershiplevel but it dosent seem to work as the previous video.
https://www.loom.com/share/d670b6f4b9464ea2a807fe4079342310?sid=3f69a21a-2e1f-4702-8eb7-b980ee3d5ce7I really need to get this fixed now or i would have to check some other opptions.
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Hey,
It still dosent work:
https://www.loom.com/share/Kurser-Naturturismforetagen-WordPress-15-September-2023-24c5c688120d49838ffe6451746b701d?sid=5556398b-6802-486a-b849-4a42e48c5d01Cant select the membership level an still if i put the course in the level peopel can select it with the wrong membership level.
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Dear felicia larsson,
The cause of the problem is that you are enabling this option https://screenpal.com/i/c0QFYUVCpN6. Please turn it off and check again.
Sincerely
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ThimPress support team
Daisy
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Hey,
So i need my memberships level to not be open for signup but i gues i could just sett a really high price but i dont think its the best.
But also it still dosent work..
As you can see the Börja nu (start now) still is there.Please make shore it works until you contact me and sass that it dose.. IT DOSENT WORK AS YOU CAN SE!
https://www.loom.com/share/caa0369906f44554b4ebb476132e6c91?sid=c8dabce9-d91d-40e4-b80c-b88c0e6ca683 -
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Dear felicia larsson,
Sorry, in your case we cannot agree to a refund. You can read our refund policy here https://thimpress.com/thimpress-refund-rules/
Sincerely
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ThimPress support team
Daisy
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