New Users Can't Register for the course so can not access course

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- February 8, 2018 at 2:28 PM #260817
  
  ib19
  Participant
  
  Hi
  
  The course is complete and ready to go.
  I sent it to a friend to check, after they tried to enroll, it took them to the profile login page, the friend tried to use this but it redirected through to the wordpress login.
  The wordpress login said that new user registration has not been switched on. So new users can’t access the course.
  
  I can’t find any way in learnpress that allows new user registration.
  Also when you sign up as a subscriber through wordpress and then try enrolling onto the course, the course just says as a subscriber you can’t edit it.
  
  So currently now only administrators can access and enroll on the course.
  
  I have attached photos for the step by step process of what is going on.
  
  Please help
  
  Thank you.
- February 8, 2018 at 2:50 PM #260831
  
  Anonymous
  Inactive
  
  Dear ib19,
  
  Can you give me your wp-admin to check more carefully, using access information?
  
  Best regards,
  
  Huyen Anh
- February 8, 2018 at 5:40 PM #260936
  
  ib19
  Participant
  
  This reply has been marked as private.
- February 9, 2018 at 12:01 PM #261301
  
  Anonymous
  Inactive
  
  Dear ib19,
  
  What is your URL site?
  
  Best regards,
  
  Huyen Anh
- February 9, 2018 at 12:57 PM #261326
  
  ib19
  Participant
  
  This reply has been marked as private.
- February 9, 2018 at 1:36 PM #261350
  
  Anonymous
  Inactive
  
  Dear ib19,
  
  I checked your site and see you aren’t using LearnPress plugin now. Please check again.
  
  Best regards,
  
  Huyen Anh
- February 9, 2018 at 3:47 PM #261481
  
  ib19
  Participant
  
  This reply has been marked as private.
- February 9, 2018 at 4:10 PM #261493
  
  Anonymous
  Inactive
  
  Dear ib19,
  
  I tried to register an user on your site but I don’t get any email.
  
  With this issue, you Should contact with the support team of the theme that you’re using. They will help you solve it.
  
  We only support all problems relate to LearnPress plugin. And this issue isn’t relate to LearnPress plugin.
  
  Best regards,
  
  Huyen Anh
- February 9, 2018 at 5:22 PM #261564
  
  ib19
  Participant
  
  This reply has been marked as private.
- February 12, 2018 at 3:12 PM #262288
  
  Anonymous
  Inactive
  
  Dear ib19,
  
  Sorry for the delay.
  
  As I said: I tried to register an user on your site but I don’t get any email.
  
  With this issue, you Should contact with the support team of the theme that you’re using. They will help you solve it.
  
  We only support all problems relate to LearnPress plugin. And this issue isn’t relate to LearnPress plugin.
  
  Please check again.
  
  Best regards,
  
  Huyen Anh
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