Repeated orders
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AuthorPosts
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November 25, 2022 at 9:52 AM #867980Chris HoodParticipant
Customers are trying to purchase a course, and it is repeatedly trying to process the order. I’m ending up with 20-30 Cancelled Orders, and maybe one of them is “Completed.” But even after completed, it continues to attempt to place an order.
Need this fixed asap.
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November 25, 2022 at 2:08 PM #868024JuliaKeymasterThis reply has been marked as private.
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November 26, 2022 at 1:07 AM #868184Chris HoodParticipantThis reply has been marked as private.
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November 26, 2022 at 11:20 PM #868262Chris HoodParticipantThis reply has been marked as private.
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November 28, 2022 at 9:10 AM #868368JuliaKeymasterThis reply has been marked as private.
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November 29, 2022 at 4:51 AM #868557Chris HoodParticipant
Not happening fast enough. This issue is unacceptable and costing us business.
This needs to be reaolved immediately.
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November 29, 2022 at 10:53 AM #868634JuliaKeymaster
Hi Chris Hood
Our developers are checking on it, please give us a little time, we’ll come back soon. Thank you for your patience.
Julia
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November 30, 2022 at 2:41 PM #869000JuliaKeymasterThis reply has been marked as private.
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December 3, 2022 at 10:28 PM #869795Chris HoodParticipantThis reply has been marked as private.
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December 5, 2022 at 9:35 AM #869932JuliaKeymaster
Hi Chris Hood,
I assigned this issue to our developer and will give you a solution asap.
Best Regards,
Julia
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December 5, 2022 at 11:23 AM #869961JuliaKeymasterThis reply has been marked as private.
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