To control certificate issuance & allows admins to verify this from backend

[hmmbiz]

Dear Support Team,

This message outlines a new feature request for a client’s website utilizing the LearnPress plugin bundled with the Course Builder theme.

Feature Request:

The current functionality allows users to complete all course items and directly generate a certificate upon clicking the “Finish” button. We propose a revised process with the following steps:

1) Course Completion: Upon finishing all course materials, the user will no longer have immediate access to a certificate.
2) Certificate Request Form: Instead, a form will appear as the final step. This form will allow users to request a certificate from the admin, confirming their completion of all course items.
3) Admin Notification: Upon form submission, the admin will receive an email notification regarding the user’s certificate request.

Our Development Effort:
We’d like to clarify that we can handle the development for the first three steps mentioned above. These include:
– Modifying the course completion flow to prevent automatic certificate generation.
– Implementing a certificate request form upon course completion.
– Triggering an email notification to the admin upon receiving a certificate request.

Your Assistance Needed:
We kindly request your support with the following functionalities:

4) Admin Review and Decision: The admin will then manually review the user’s progress in the backend and decide to either approve or reject the certificate request.
5) User Notification:
– Approval: If the admin approves the request, an email notification will be sent to the user informing them that their certificate is generated and accessible within their profile.
– Rejection: For rejected requests, the user will receive an email explaining that they haven’t met the minimum criteria to receive the course certificate.
6) Course Status Update:
– Approved Request: With admin approval, the user’s course status will automatically update from “in progress” to “completed” on their end while they login to the portal.

We believe this revised process ensures a more controlled certificate issuance and allows admins to verify user progress before generating certificates.

Please let us know your feasibility assessment for this feature request. We are happy to discuss this further and provide any additional details you may require.

Thank you for your time and support.

[Author]

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